- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Buffalo Public Schools (Buffalo, NY)
- Title:Help Desk Support Specialist - IT Department - Provisional RB# 25-119 ID:10101 Department:Information Technology Location:City Hall Division:Civil ... Service Type: Support Staff Description BUFFALO BOARD OF...or community recognition as a Native American) POSITION: Help Desk Support Specialist - Provisional ( 2… more
- News Corp (New York, NY)
- …support function and strategy * Develop and maintain procedural documentation to be leveraged by Service Desk and Support Teams * Manage the TNB Opex and ... Support function - ensuring that a premium level of technical support and customer service is provided across the organization. This individual will also be… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... accountable for the success of an assigned unit. The Service Desk Unit is part of a...critical issues - Analyze data and summarize research to support ongoing improvement in operations and service … more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- GovCIO (Albany, NY)
- …end user and help desk training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff + Maintain project, data center, and ... **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity...following IAM Services: Identity Services (IdS), Provisioning (Prov), Credential Service Provider (CSP), Single Sign-On - Internal (SSOi), Single… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Insight Global (Melville, NY)
- Job Description * Leadership & Oversight: ○ Manage a team of 8+ service desk professionals, including a supervisor and team lead. ○ Oversee day-to-day operations ... across daytime, evening, and overnight shifts. ○ Provide escalation support and ensure consistent service quality across...the adoption of AI agents and automation within the service desk . * Service Management:… more
- Cayuse Holdings (Albany, NY)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (8am-5pm EST) **_SALARY:_** $15.00-$17.00 ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer ...in computer systems, customer support or IT support . + Experience with ServiceNow IT Service … more
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