- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...critical issues - Analyze data and summarize research to support ongoing improvement in operations and service … more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...Desk Analyst will serve as the front-line IT support for OMB and be an agile problem solver… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... accountable for the success of an assigned unit. The Service Desk Unit is part of a...critical issues - Analyze data and summarize research to support ongoing improvement in operations and service … more
- Extra Space Storage (Buffalo, NY)
- …**Job Summary:** A Technician I will provide Tier I end-user help desk support by allocating, configuring, delivering, troubleshooting, and maintaining systems ... and software. A technician I will support internal company corporate and remote site locations while...and networking . Accurately document customer interactions in a service desk ticketing system . Escalate issues… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Coinbase (Albany, NY)
- …alignment. Attendance is expected and fully supported. *Job Description* As a Senior IT Service Desk Engineer, you will play a key role in administering, ... scripting) and ensure the stability and performance of critical support systems. While also serving as a technical escalation...as a technical escalation point for the Tier 1 Service Desk , your contributions to the ITSM… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Comcast (New York, NY)
- …business risks + Based on that same tiering, standardize the level of Deal Desk support to be provided, such as proposal structure, modeling, internal approval ... and drive consistency with subsequent deal performance tracking + Expand the Deal Desk 's support to additional internal customers across the supply and demand… more