- City of New York (New York, NY)
- …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of ... analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a...issues. - Analytical: Analyze data and summarize research to support ongoing improvement in operations and service .… more
- City of New York (New York, NY)
- …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of ... interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...escalate critical issues Analyze data and summarize research to support ongoing improvement in operations and service … more
- GovCIO (Albany, NY)
- …compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements ... **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active...an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more
- Mohawk Valley Health System (Utica, NY)
- Help Desk Support II Department: MVHS IT...clients at all levels. + Must possess good customer service skills and be able to provide education and ... Job Summary The Help Desk Support Technician II performs both Helpdesk and IT Operations functions as needed in a healthcare system with a 24 hour, 7 days a week… more
- City of New York (New York, NY)
- …and transparent. We are seeking a Help Desk Associate. The Help Desk Associate will provide top-notch technical support and ensure all clients receive ... the highest quality of service . The Help Desk Associate must have...network functions including cabling and racking of equipment. CIVIL SERVICE STATUS ONLY PERMANENT COMPUTER ASSOCIATES (TECHNICAL SUPPORT… more
- FlexStaff (Melville, NY)
- **Req Number** 164790 FlexStaff is seeking a TEMPORARY Level 1 Help Desk Support Consultant for our client, located onsite in Melville. + Hours: M-F 9:30a-6:00p ... departments as necessary. Acts as the first level technical support for end user software and hardware problems. Receive...technical difficulties. + Ticket all communications within our Enterprise Service Desk systems + Provide direct and… more
- City of New York (New York, NY)
- …Other duties and responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+ Certification and basic ... all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of...- Travel to various RCDA locations to provide onsite support . - Ensure high levels of customer service… more
- Capital Region BOCES (Albany, NY)
- …will be granted competitive class status without the need to participate in a competitive exam. Civil Service Title: Help Desk Technician Job Number: 2026-67 ... Center - Schenectady City School District BASIC FUNCTION: The Help Desk Technician is the primary contact with employees regarding repair, troubleshooting.… more
- Allied Universal (Eastchester, NY)
- …and more for most full-time positions! As a **Security Officer - Residential Front Desk ** in **Bronxville, NY** , you will serve and safeguard clients in a range ... unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal at a residential location, you will… more