- Public Consulting Group (Austin, TX)
- …in support of PCG's northeast education consulting and technology service portfolio. The successful candidate will be responsible for managing the team, ... Recovery Services PCG's education services help school districts and state agencies support the instruction, operations and health services provided to millions of… more
- NTT America, Inc. (Austin, TX)
- …to resolve escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise and ... an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their...service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high… more
- NRG Energy, Inc. (Houston, TX)
- …enhancing SAP applications in SAP CRM & SAP IS-U modules to support front-office and back-office processes for the utility industry. **Specifically** : Proficiency ... in SAP CRM Customer Interaction Center, Sales, and Service processes. Knowledge of SAP ISU, customer service , account maintenance, correspondence, device… more
- Mass Markets (Killeen, TX)
- …experienced Call Center Agents to support a variety of inbound customer service , help desk , and back-office processing roles for commercial and public sector ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales interactions. This role requires you… more
- ASM Research, An Accenture Federal Services Company (El Paso, TX)
- …services. Serves as Subject Matter Expert (SME) to collaborate with existing family support resources, identify recommendations to address service gaps, and form ... directed, and is responsible for all aspects of the support of events that increase awareness of military community...administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong… more
- US Bank (Dallas, TX)
- …we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our ... during every interaction. Our hiring and training standards ensure our Service Advisors are efficient, knowledgeable, and friendly. We provide comprehensive ongoing… more
- Capgemini (Austin, TX)
- …Team and therefore works closely with Incident Management, Problem Management, Change Management, Service Desk Capgemini Service Tower Management Leads, ... Ensures that stakeholder resources are appropriately identified and coached; * Support of continuous service improvement is an pivotal element of the role; * Is… more
- Mass Markets (Killeen, TX)
- … Desk Representatives to join our team in supporting inbound customer service , technical support , and back-office operations for both commercial and public ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales interactions. This role requires you… more
- US Foods (Houston, TX)
- … support tracking warehouse performance, including shorts, mispicks, dump/damage, service level, associate over-time. Highlight results to managers and support ... dedication and hard work** + **Paid Training AND Paid Overtime** + ** Service recognition and employee rewards** + **Excellent Leadership** **BENEFITS START DAY… more
- Toyota (Plano, TX)
- … support audits. Team & Tool Management: + Partner with ITSM process owners, service desk staff, and analysts to manage the ITSM platform (eg, ServiceNow), ... team is seeking a skilled IT Governance Analyst (ITSM) to lead IT Service Management initiatives within a regulated financial services environment. The IT Governance… more