- Lumen (Austin, TX)
- … 1 ( Service Desk Analyst) is responsible for providing Tier 1 IT Service Desk Support in a customer focused, team oriented, support environment. ... Tier 1 IT Service Desk Support includes customer incidents (break/fix, requests, and how to),...customer incidents (break/fix, requests, and how to), and related support functions/duties. **Location and Schedule** This is a work… more
- CACI International (San Antonio, TX)
- …years of experience using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications ... Support Analyst who is responsible for providing second level service and support on supported MHS Applications to meet or exceed contract service… more
- DriveTime (Dallas, TX)
- … Specialist II, you will be a key part of our Enterprise Service Desk providing day-to-day IT technical support to employees across the DriveTime family of ... Specialist II, you would be the primary escalation point for the Enterprise Service Desk team. **Technical Support ** + Provide remote technical support … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal candidate possesses ... a desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical … more
- Mass Markets (Killeen, TX)
- …partner in the industry. We are looking for customer service representatives to support inbound customer service , help desk , technical support , and ... and while prior contact center experience isn't required, experience in customer service , tech support , inside sales or back-office support is a plus.… more
- TEKsystems (Round Rock, TX)
- …Processing * Accounts Receivable Processing * Other duties as assigned. Skills Customer service , Project coordination, Help desk support , Help desk ... Electrical, Alarms, Hardware, Installation, Electrical maintenance Top Skills Details Customer service ,Project coordination,Help desk support ,Help desk… more
- Robert Half Technology (San Antonio, TX)
- …all technical issues and service requests accurately using the IT service desk tool. * Offer remote support to end users through tools like Skype for ... Description We are looking for a detail-oriented Desktop Support Analyst to join a well-established company in...Business and the IT service desk application. * Manage user accounts… more
- Tyto Athene (San Antonio, TX)
- …conflict resolution, and problem determination/resolution skills are a must + Familiar with Service Desk support methodology + Functional knowledge of ... + Provide a high level of professionalism and customer service . + Follow up on all incidents in a...assigned incidents. + Identify and document incident resolution and support knowledge. + Complete all assigned duties in a… more
- Amentum (Houston, TX)
- …is preferred but not required for the position: + RedHat-based systems + IT Service Desk Support + Configuration management software (ansible, puppet) + ... This position, working on the Amentum JETS contract, will support the Flight Sciences Laboratory (FSL). + The FSL...labs and hosts a wide variety of analyses, which support almost all the major programs at JSC including… more
- Mb Solutions, Inc. (Houston, TX)
- …is preferred but not required for the position: + RedHat-based systems + IT Service Desk Support + Configuration management software (ansible, puppet) + ... This position, working on the Amentum JETS contract, will support the Flight Sciences Laboratory (FSL). + The FSL...labs and hosts a wide variety of analyses, which support almost all the major programs at JSC including… more