- General Dynamics Information Technology (San Antonio, TX)
- …- Measure and provide weekly help desk performance reports to Task Lead, Service Desk Lead, or COR. Provide recommendations to make the help desk ... to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Management,End User Support ,Help Desk … more
- Coinbase (Austin, TX)
- …alignment. Attendance is expected and fully supported. *Job Description* As a Senior IT Service Desk Engineer, you will play a key role in administering, ... scripting) and ensure the stability and performance of critical support systems. While also serving as a technical escalation...as a technical escalation point for the Tier 1 Service Desk , your contributions to the ITSM… more
- Medtronic (San Antonio, TX)
- …management, identity and access management, and user productivity tools. + Ensure world-class service desk and IT support capabilities, focusing on user ... our IT operations, spanning cloud and data centers, networks, digital workplace services, service desk operations, and collaboration platforms. The VP will drive… more
- Cayuse Holdings (Austin, TX)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer ...in computer systems, customer support or IT support . + Experience with ServiceNow IT Service … more
- Prototype IT (Lewisville, TX)
- prototype:IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced ... current technologies, in a culture that puts their employees first. Our IT Help Desk Support Specialists provide technical support to customers by… more
- ProSphere Tek (San Antonio, TX)
- …Government organizations. We are currently seeking aseeking candidates for a local Help Desk Services project. This project will support an educational campus of ... multiple buildings with Help Desk , Desktop, and AV/VTC services, and manage/ support ...of progressively more responsible experience in a Microsoft customer service computer support environment supporting a large… more
- GovCIO (Austin, TX)
- …compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements ... **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active...an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more
- Travelers Insurance Company (Richardson, TX)
- …. Identifies and develops problem resolution and knowledge database for use by service desk staff. Assumes ownership for a positive customer interaction for ... **What Will Our Ideal Candidate Have?** + Insurance Knowledge preferred. + Customer Service and/or Help Desk experience preferred. + Technical Knowledge: +… more
- Adecco US, Inc. (Deer Park, TX)
- …role in creating a professional and welcoming environment. In addition to front desk responsibilities, this role will support administrative functions such as ... tasks including data entry, filing, and managing records + Support SAP transactions as needed + Maintain and update...training a plus + Previous experience in a front desk , administrative, or customer service role +… more