- CACI International (Chantilly, VA)
- …experience demonstrating leadership abilities + Minimum of 5 years work experience in a Service Desk and/or Network Operations Center (NOC) providing IT SA to ... decisions. The SIAM Operations Lead also collaborates US Government, Service Providers and other programs to support ...Government, Service Providers and other programs to support the implementation and management of the SIAM organization,… more
- KeenLogic (Alexandria, VA)
- …that can be handed off to the agency Tier III team. + Perform help desk support for a variety of office automation, telecommunications, and visual information ... items that need to be escalated to Tier III support . Experienced understanding functions of the help desk...in order to enter customer-reported problems and requests for service into a call support database as… more
- Chenega Corporation (Fort Belvoir, VA)
- … Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond to service requests, enter them… more
- CAI (Richmond, VA)
- … service requests to correct resources + Escalate complex issues to Tier 2 Service Desk resources + Provision application access + Identify and route Data ... **Job Summary** We are looking for a motivated Product Support Specialist ready to take us to the next...support functions + Provide first-level contact for incoming service requests + Review incoming service requests… more
- System One (Reston, VA)
- …Part-Time Work (15-20 hours/week) ALTA IT Services is looking for a Front Desk Receptionist to work for an exciting company in Reston, Virginia. Responsibilities: As ... the Front Desk Receptionist, you will be the first point of...a pleasant personality, as this is also a customer service role. You should be able to deal with… more
- Shuvel Digital (Vienna, VA)
- …and over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile ... assigned shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that... is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible… more
- Quality Technology Services, LLC (Ashburn, VA)
- … support (may include support for telecommuters) and limited server support + Provide helpdesk service to end-users, troubleshooting issues related to ... professional experience + Two or more years of help desk , technical support , or desktop support...multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor **TOTAL REWARDS** This role… more
- General Dynamics Information Technology (Chantilly, VA)
- … and technical savvy to solve complex IT issues while delivering outstanding customer service . **HOW A TECHNICAL SUPPORT SPECIALIST WILL MAKE AN IMPACT** + Use ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Systems Documentation,Web Browser,Writing **Experience:** 5 + years of related… more
- Red River (Chantilly, VA)
- …for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... on the Monday-Friday 830am-5pm shift.** **Primary Position Tasks:** + Answer incoming support calls and handle tickets assigned through ServiceNow in a prompt,… more
- V2X (Virginia Beach, VA)
- …(3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support , conducting training, on-site technical support , and ... of time, to include applicable work-up cycle and deployment underway periods. Travel to support other Naval Air Stations and Marine Corps Air Stations in both CONUS… more