- TekSynap (Arlington, VA)
- …with internal and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance, and ... Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) programs, and continuous improvement… more
- Lockheed Martin (Herndon, VA)
- …\- Experience with Red Hat Enterprise Linux or similar distros \- Prior Help Desk or technical customer service experience \- Experience with systems maintenance ... a career that's built for you\. This role will support the Strata program based out of Herndon, VA\....will be a member of the Operations Team who support our enterprise system and services to ensure Strata… more
- THOR Solutions, LLC (Norfolk, VA)
- … Service -Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, ... THOR Solutions is actively seeking a Program Analyst to support Availability Work Package Coordination efforts at the Commander, Naval Surface Forces, Atlantic… more
- SMX (Quantico, VA)
- …AD and internal DNS + Resolve Active Directory tickets escalated from the service desk to include completing the associated administrative activities and provide ... Directory Engineer will be part of an Enterprise AD Support team supporting over 265,000 user accounts and 140,000...and service requests + Provide Active Directory Service Desk Resolution Reports documentation to the… more
- Cushman & Wakefield (Lorton, VA)
- …employees, guests, and vendors, delivering a consistently professional, welcoming, and service -oriented experience. This role is responsible for managing front ... desk operations, ensuring smooth visitor access, and maintaining a...With a strong focus on hospitality, communication, and operational support , the Receptionist plays a key role in shaping… more
- THOR Solutions, LLC (Norfolk, VA)
- … Service -Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, ... THOR Solutions is actively seeking a Program Analyst to support Ship Class Modernization efforts at the Commander, Naval...+ Review, track, schedule and provide input to Type Desk on Availability Work Package (AWP) and other availability… more
- Serco (Herndon, VA)
- … (IPINS). + You will lead your team to provide high quality network and help desk support to our current and future organization. + You will manage contract ... You will lead a large team of IT Field Service , Cybersecurity, SMEs, Networking personnel, and other support...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
- Xerox (Richmond, VA)
- …reads for Xerox in scope devices. + Serve as primary point of contact for all equipment, support and service . + Order supplies through the Xerox Help Desk + ... the HD in a timely manner for 2nd level support . + Resolve all requests in a timely matter....designated area + Daily check in email to Help Desk + Xerox Onsite to keep consistent updated logs… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network and… more
- Steampunk (Mclean, VA)
- …modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... Apps, and Azure Functions. + **Elevate Support :** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless… more