- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications + Assists...computer to fix an issue. In other cases, the service desk analyst walks the user through… more
- Serco (Herndon, VA)
- … Technicians with surge support when needed. + Assists the IT Field Service Technicians with desk -side support to employees within the Herndon office ... We are looking for you to be our **Help Desk Support Analyst** to assist and provide...issues. + Works in tandem with the other IT Service Desk members + Identifies, researches, and… more
- MPR Associates (Alexandria, VA)
- …and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more complex ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...+ Coordinates with hardware and software vendors to request service and support with products. + Provides… more
- General Dynamics Information Technology (Quantico, VA)
- …Technical Support Services **Skills:** Executive Support ,Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:** CompTIA ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...2pm + Stays in communication with the HQ Front desk for continual support + Has a… more
- SAIC (Quantico, VA)
- …data storage devices, and network interface devices. In coordination with desk side support and service desk resource teams, provides IT technical ... of IT customer support . + Provides on-site and remote technical support to approved seat service DCSA end users. + Part of a call center of mission-ready… more
- General Dynamics Information Technology (Quantico, VA)
- …None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:** CompTIA ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk environment… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment ... a Customer Support Analyst to work in support of a federal help desk operations...+ Exceptional customer service skills with the ability to multitask + Excellent… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing the IT ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ... DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of the following certifications ... Provide program support for the Department of Homeland Security Desktop Support Service ensuring quality and efficiency across the activities and functions,… more