- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:** Security+ ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk environment… more
- CAI (Richmond, VA)
- … service is timely and accurate on a daily basis + Recruit, train, and support Service Desk analysts + Execute specific customer service standards ... teams and stakeholders **What You'll Need** + 5+ years of experience in a Service Desk or technical support role + Degree in Information Systems, Computer… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of the following certifications ... across operations teams and others to maintain focus on key requirements and support and service delivery opportunities and issues + Take accountability for… more
- ManTech (Herndon, VA)
- …service desk or program management. + 4+ years of leadership experience in service desk support and operations. + One of the following certifications ... **MANTECH** seeks a motivated, career and customer-oriented **Desktop Support Services End User Manager** to join our team in **Washington, DC.** This is a hybrid… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment ... a Customer Support Analyst to work in support of a federal help desk operations...+ Exceptional customer service skills with the ability to multitask + Excellent… more
- V2X (Springfield, VA)
- …+ Previous NMCI experience. + Shall have 3 or more years' of experience in service desk , desktop support , system administration, or related roles. + ... software, network, system/application access, and telecommunications systems. interfaces with NMCI Service Desk to ensure customer issues are resolved. Maintains… more
- Huntington Ingalls Industries (Fairfax, VA)
- …and 9 years relevant experience. * Minimum of 5 years of experience in a Service Desk or IT support role with a significant focus on IT asset management. ... * Monitor and manage ticket queues related to hardware incidents, service requests, and asset inquiries. * Support key IT events such as desk checkouts,… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing the IT ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- Red River (Chantilly, VA)
- …is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from customers as ... customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to develop subject… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of the following certifications ... Provide program support for the Department of Homeland Security Desktop Support Service ensuring quality and efficiency across the activities and functions,… more