- Deloitte (Arlington, VA)
- …+ Collaborate and maintain continuous communications with other service leads (Network, Service Desk , Deskside Support , Cyber) and Manager in the IT ... team - available on-demand for critical and high operations incidents. + Support Service Level Agreement of 99.9% availability. + Brief technical status to… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal candidate possesses ... a desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical … more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ... in Arlington, VA. The Joint Strike Fighter (JSF) F-35 IT program support contract provides knowledge-based, information assurance and cybersecurity IT services to… more
- SHINE Systems & Technologies (Reston, VA)
- …+ Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2-3 Service Desk support . + Ability to work in a fast-paced ... with Budget Analyst and/or Acquisition experience to work in support of a financial and acquisition systems operational environment...environment. + Outstanding customer service skills with the ability to multi-task + Outstanding… more
- General Dynamics Information Technology (Chantilly, VA)
- …Technical Skills: Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred * Security ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Problem...Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA)...IT help desk services, managing IT help desk support , ensuring platform reliability and security, and ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....collaborating with other IT leaders to support integration efforts and align operational strategies with organizational… more
- V2X (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be ... (CI) Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1...in the following Information Technology Infrastructure Library (ITIL) modules: Service Operation, Operational Support and Analysis, and/or… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ... in Arlington, VA. The Joint Strike Fighter (JSF) F-35 IT program support contract provides knowledge-based, information assurance and cybersecurity IT services to… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ... in Arlington, VA. The Joint Strike Fighter (JSF) F-35 IT program support contract provides knowledge-based, information assurance and cybersecurity IT services to… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** . ... In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and...Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and… more