- Koniag Government Services (Vienna, VA)
- …a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech** **Pay Type**… more
- Chenega Corporation (Arlington, VA)
- …service level agreements (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service level agreements (SLAs) for ... of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. + Proactively identify and… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support , and IT training. **HOW OUR ... in Arlington, VA. The Joint Strike Fighter (JSF) F-35 IT program support contract provides knowledge-based, information assurance and cybersecurity IT services to… more
- General Dynamics Information Technology (Arlington, VA)
- …of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** (411) ... None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System,Help Desk Support ,IT Help Desk **Certifications:** Security+, CE -… more
- Cayuse Holdings (Richmond, VA)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer ...in computer systems, customer support or IT support . + Experience with ServiceNow IT Service … more
- Excentium (Falls Church, VA)
- …will provide support for incident resolution and requests reported to the service desk . + The Specialists are responsible for the initial assessment, triage, ... application software tools and/or infrastructure components. + The Help Desk Specialists provide support through analysis and...and requests; logs all incidents and requests; engages other service desk resources or appropriate service… more
- Choisys Technology (Fort Eustis, VA)
- Support Desk & Jr System Administrator (Hybrid) WFH Flexible * Fort Eustis, VA (http://maps.google.com/maps?q=Fort+Eustis+VA+USA) Job Type Full-time Description ... We are seeking a Lead Support Desk & Application Support ...ideal candidate will have a strong background in customer service and possess the ability to manage and troubleshoot… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …+ 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations experience. + ... the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to improve… more
- CACI International (Reston, VA)
- …system-level support for incidents that cannot be resolved by the Tier 1 Help Desk support + Highly knowledgeable of help desk processes, procedures, and ... for the systems, equipment, software, and configurations being supported (eg, ServiceNow, Service Desk +, Remedy) + Provides desktop and laptop Army Gold… more
- Leidos (Springfield, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact for ... facility-related service requests, providing frontline support for building...adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond… more