- Allied Universal (Norfolk, VA)
- …incidents through your presence and professionalism. You will provide exceptional customer service , manage access control, and support a welcoming environment ... teams + Deliver consistent, professional security presence and customer service + Be ready to fill in at short...Allied Universal management regarding security-related matters at the front desk . + Support a welcoming environment while… more
- Leidos (Lorton, VA)
- …or ability to obtain prior to your start date. + Proven experience in Service Desk /Help Desk environments. + Proven experience working in ticketing ... Services (MSS) team. MSS is a shared services, internal service center group under the Digital Modernization Sector and...commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively support … more
- Leidos (Lorton, VA)
- …your start date. + Project lead and management experience. + Proven experience in Service Desk /Help Desk environments including deep understanding of SD/HD ... do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission...Support Services (MSS) team. MSS is a shared service , internal investment group under the Digital Modernization Sector… more
- Robert Half Technology (Mclean, VA)
- …to Active Directory, Windows 10, and Office applications. * Manage and troubleshoot service desk tickets, ensuring timely resolution and proper documentation. * ... across multiple client accounts. * Monitor and prioritize incoming support requests to meet service level agreements....of hardware, software, and network issues. * Familiarity with service desk ticketing systems and best practices… more
- NuAxis Innovations (Falls Church, VA)
- …**Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and Wildlife Service (FWS) in Falls Church, VA. ... desktop/laptop hardware and software. . Track and manage IT service tickets and escalate complex issues as needed. ..... 2+ years of hands-on experience in a help desk or desktop support environment. . Strong… more
- Koniag Government Services (Winchester, VA)
- …& Duties may include, but are not limited to:** + Deliver quality help desk support services to a geographically dispersed customer base + Document, diagnose, ... training to a user base + Excellent communication, customer service and organizational skills + Must be fully fluent...in accordance with Public Law 88-352_** **Job Details** **Job Function** **Help Desk Support Tech** **Pay Type**… more
- CACI International (Reston, VA)
- …while performing the daily check. * Create and update, on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in ServiceNow. ... Help Desk Specialist Job Category: Information Technology Time Type:...our Luke Team! You will provide direct hands on support to a mission customer as part of a… more
- Robert Half Technology (Mclean, VA)
- …issues related to Windows 10 and Office applications. * Manage and resolve service desk tickets, ensuring timely and accurate solutions. * Administer Active ... Description We are looking for a dedicated Help Desk Analyst I to provide technical support...basic technical issues, including database-related problems. * Experience handling service desk tickets with attention to detail.… more
- V2X (Reston, VA)
- …and presentation of technical functionality to a non-technical audience + Experience using Service Desk ticketing software + Skills & Technology Used + ... (phone and email) assisting users by providing superior quality support and service information to users + Actively resolve and/or escalate incidents and… more
- Allied Universal (Harrisonburg, VA)
- …+ Greet and assist employees, visitors, and/or contractors at the front desk , providing excellent customer service while following site-specific policies and ... depending on the position and eligibility. As a **Security Professional - Front Desk Patrol** in **Harrisonburg, VA** , you will serve and safeguard clients in… more