- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD),Help Desk Support ,Technical Support **Certifications:** Security CE + - ... the administration of e-mail systems. + Provides phone and help- desk support for local and off-site users....AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess… more
- GovCIO (Richmond, VA)
- …compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements ... **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active...an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more
- Robert Half Technology (Richmond, VA)
- …to reflect new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key ... Description Primary Responsibilities + Manage incoming support calls in accordance with established service...systems and applications. + Monitor and act on dispatched Service Desk tickets. + Escalate unresolved issues… more
- Atrium Hospitality (Hampton, VA)
- …Hampton Roads Embassy Suites 1700 Coliseum Drive Hampton, VA 23666 Front Desk Associate Full time **Atrium SPIRIT - where teamwork, passion and appreciation ... ignite service excellence** **What's in it for you?** The **Atrium...for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support ...upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …. **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential troubleshooting support ... management tasks and recommend improvements to ITIL processes. -Document customer help desk SOPs, support instructions for event/incident resolution, and provide… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Specialist, Mid-Level TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, ... service and maintaining a positive attitude. * Hardware/Software Support : Assisting with the installation, configuration, and troubleshooting of hardware and… more
- Chenega Corporation (Arlington, VA)
- …**VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office. This role combines advanced ... customer service capabilities with deep technical troubleshooting skills to ensure...technical troubleshooting skills to ensure seamless and reliable client-side support . The **VIP Help Desk Senior (Class)**… more
- Atrium Hospitality (Norfolk, VA)
- …and check-outs with accuracy, warmth, and just the right amount of charm. + Support and train new front desk team members-you're the friendly coach they'll ... **Hotel:** Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Hotel Front Desk Associate Full time Compensation: $15.75 Hourly **Atrium SPIRIT - where teamwork,… more