- Leidos (Virginia Beach, VA)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... Services team. The candidate will be responsible for direct desk -side support for the customer, troubleshooting and...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software. *Basic network… more
- SAIC (Reston, VA)
- …and Security Operations + IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads and Technicians + ServiceNow ... + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT Infrastructure + Software… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …deliver new capabilities and change requests/enhancements on existing capabilities * Provide direct user support (Tier 1/2 service desk ) * Act as liaison ... apply your analytical, problem solving and client-focused skills to implement and support critical systems in the Intelligence Community? CGI seeks a high-potential… more
- Deloitte (Arlington, VA)
- …and operational aspects of professional services contracts. Job functions include: + Deal Desk Support , Contracting, and Negotiations + Assist with deal desk ... various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and… more
- GovCIO (Arlington, VA)
- …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage...for relocations and moves. + Create, update, and track service call requests, and stage and take down end… more
- NANA Regional Corporation (Fredericksburg, VA)
- …experience. + Must have at least five (5) years direct related experience in help desk and network support . + A minimum of three (3) years' experience in ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...+ Assists end user with accessing NDCAC services and support . + Applies advanced diagnostic techniques to identify problems,… more
- Epsilon, Inc (Alexandria, VA)
- …ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably supporting more than 10,000 ... incident documentation is required + Address urgent requests for service and assume the duties of any team member...needs change. **Preferred Qualifications:** + One or more Help Desk Institute (HDI) certification preferred; HDI Support … more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service ... desk Administrator. The position can execute all tier 1 and 2 service desk tasks and must be able to perform the following additional duties: + Analyzing… more
- Somatus (Mclean, VA)
- …to existing processes to ensure that Knowledge Management guidelines are used between Service Desk , Incident, Problem & Change Management groups. Incident and ... a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of… more
- Shuvel Digital (Vienna, VA)
- …and over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile ... assigned shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that... is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible… more