- KBR (Bethesda, MD)
- …+ Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more
- IT Concepts (Baltimore, MD)
- …innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator ) to support our VA-ESOM- ... user satisfaction. + Assist in delivering both remote and desk -side technical support , responding to IT ...Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to… more
- Fresenius Medical Center (California, MD)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... outcomes. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** + Provide day to day guidance, support and direction to direct patient care staff, providing informal feedback… more
- Fresenius Medical Center (Elkton, MD)
- …**PURPOSE AND SCOPE:** Supports FMCNA's mission,vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including followingall ... agencies. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** + Provide day to day guidance, support and direction to direct patient care staff, providing informal feedback… more
- Fresenius Medical Center (Salisbury, MD)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... outcomes. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** + Provide day to day guidance, support and direction to direct patient care staff, providing informal feedback… more
- Leidos (Beltsville, MD)
- …and technical support for customers. Support includes managed IT services, managed service desk (Tier 1), deskside support (Tier 2), workstation and ... ESA V program within Leidos Digital Modernization Sector is looking for a Laboratory Support Application Support specialist to work at the Bureau of Alcohol,… more
- SAIC (Aberdeen, MD)
- …at least five (5+) years of relevant experience working in an IT or Service Desk environment + Strong understanding of DoD cybersecurity compliance requirements ... is your opportunity to utilize your skills and background as a Windows Systems Administrator and deliver support to the warfighting mission and cutting edge R&D… more
- SAIC (Adelphi, MD)
- …Engineers + Network Technicians + System Administrators (Windows, Linux, Mac OS) + Service Desk Support **Qualifications** **EDUCATION AND EXPERIENCE:** + ... opportunity to utilize your skills and background as a Windows Systems Administrator and deliver support to the warfighting mission and cutting edge R&D for the… more
- CACI International (Forest Heights, MD)
- …events are handled in a timely manner. + Handle incoming technical escalations from Service Desk , Network Operations Security Center, Tier II, and other ... support teams. + Document, track, and coordinate incidents in...least one of the following certifications: Relevant Microsoft Windows administrator certification, Cisco Certified Network Associate (CCNA), COMPTIA A+,… more
- Johns Hopkins University (Timonium, MD)
- …resources for further information, guidance, or assistance. + Monitor front desk financials such as time-of- service collections, registration issues that ... of all clinic activities, and independently resolving scheduling challenges, customer service concerns, and interdepartmental coordination issues as they arise. The… more