- ManTech (Mclean, VA)
- …certification + 4+ years of experience providing technical support in a help desk , service desk , or incident management role. + Candidates should bring ... following ITIL processes to receive, prioritize, and resolve incoming IT incidents, service requests, and support needs. + Analyze, troubleshoot, and implement… more
- Red River (Chantilly, VA)
- …actions could affect others; you seek to make those around you successful. The Systems Support Engineer II is primarily responsible for working on a team at the Red ... River Managed Services Desk located in Chantilly, VA. This position will handle technical support requests directly from customers as well as escalation from… more
- TekSynap (Chantilly, VA)
- …365-day ServiceDesk (SD) to support IT services andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management (ITSM) tool ... the efficiency and functionality of ServiceNow applications.The technician will support the programservice desk that providesa 24/7,...input into the strategy for developing and resourcing a Service Desk (virtual federated or physical) to… more
- SMX (Quantico, VA)
- …AD and internal DNS + Resolve Active Directory tickets escalated from the service desk to include completing the associated administrative activities and provide ... Directory Engineer will be part of an Enterprise AD Support team supporting over 265,000 user accounts and 140,000...and service requests + Provide Active Directory Service Desk Resolution Reports documentation to the… more
- V2X (Virginia Beach, VA)
- …Weapons School, Wing, and all Squadrons at your home base and assist the PMA-281 Help Desk with customer support . + As an intern, you will not deploy, but you ... approved by PMA-281 + Create, maintain, and manage system administrator and user accounts for all applicable NavMPS assets...Coast Guard, or US Navy equivalent + Prior military service in the IT, Intelligence, or Aviation support… more
- SMX (Quantico, VA)
- …such as SOPs and inputs into the knowledge management system repository to the service desk for handling standard Message related incidents and service ... VA SMX is hiring an **Exchange/Messaging Engineer** to provide support to our Marine Corps client. This is a...and instruction to the Tier 1 and Tier II service desk for handling standard Messaging related… more
- TEKsystems (Fort Belvoir, VA)
- …locations. The candidate will obtain and maintain System Administrator and\or Network Administrator II functions and services in support of the agency and ... support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. The candidate...of prior relevant experience in a network operations, help desk , or IT support role. Specific experience,… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ... in Arlington, VA. The Joint Strike Fighter (JSF) F-35 IT program support contract provides knowledge-based, information assurance and cybersecurity IT services to… more
- Koniag Government Services (Chantilly, VA)
- …Services company, is seeking a Budget Formulation and Business Financial SME to support the government client in their ERP System. This position is Remote. We ... materials as required for agency users. + Provide sustainment support with respect to the agency's Enterprise operation and...standard escalation process provided in the agency DAI Help Desk SOP to ensure issues that require escalation to… more
- CGI Technologies and Solutions, Inc. (Springfield, VA)
- …IT operations and reports to the SITS. Responsibilities include compiling service desk reports, managing device inventory spreadsheets, facilitating ... CGI Federal is seeking a Management Analyst III to support FBI in Newington, VA. At CGI Federal we...Tracks various communications channels. * Proficient in Manage Engine service desk application. Hourly Rate: $35.64/hour CGI… more