- CAI (Tallahassee, FL)
- …for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Portuguese speaking ... **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will...an efficient and accurate manner. This position will provide Service Desk support to our… more
- GovCIO (Tallahassee, FL)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position ... will be full-time and fully remote. **Responsibilities** The Help Desk Analyst performs daily activities that are...from gathered and logged metrics for content requests, Customer Service support , and/or web analytics. + Manage… more
- Katmai (Orlando, FL)
- …and recommend solutions to correct common failures. + Escalate complex problems to senior service desk support personnel. + Create and edit online training ... collected from logging systems. **ESSENTIAL DUTIES & RESPONSIBILITIES** + Maintain Tier-II service desk . + Support customers with reported issues in a… more
- Robert Half Technology (Jacksonville, FL)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Denver, Colorado. In this role, you will provide critical IT support ... Windows 10 and basic hardware/software issues. * Strong familiarity with service desk ticketing systems, preferably Freshservice. * Excellent communication… more
- Robert Half Technology (Jacksonville, FL)
- Description We are looking for a meticulous and client-focused Help Desk Analyst to join our team in Jacksonville, Florida. This contract position offers an ... * At least 2 years of experience in IT support , ideally within a managed service provider...with clients and team members. * Ability to handle service desk tickets efficiently and accurately. *… more
- Robert Half Technology (St. Augustine, FL)
- Description We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide ... essential technical support to end-users, ensuring smooth operation of hardware, software,...software, and network-related issues. * Manage and prioritize help desk tickets, ensuring efficient tracking and resolution of reported… more
- Robert Half Technology (Plant City, FL)
- …experience, Active Directory, MS Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Cisco Firewall, Networking, Dell Workstations. Must ... support Preserve and grow your knowledge of Help Desk procedures, products, and services Onsite dispatching as needed...passion for helping others Previous experience in a customer service or technical support role is a… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical ... Analyst to work on the Service Desk , which is the first line of support...system provisioning. The Service Desk analyst is responsible for resolving support requests… more
- TECO Energy (Ybor City, FL)
- …our support tools (ServiceNow, CMDB, Express Metrix, IT Asset Management Tools, Service Desk .) (30%) 2. Validate, prepare and submit for payment all ... of is deleted out of asset repository and all Service Desk request in the IT Asset...related work experience in IT Asset Management, IT technical support role, purchasing, contracts or Business analyst … more
- MyFlorida (Tallahassee, FL)
- …. Requisition No: 857437 Agency: Children and Families Working Title: OFFICE AUTOMATION ANALYST - 60000388 Pay Plan: Career Service Position Number: 60000388 ... OFFICE AUTOMATION ANALYST - 60000388 Date: Jul 24, 2025 The...and/or O365 DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support … more