- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...requests. + Coordinates with users, the Service Desk Manager, and higher tier support to… more
- BAE Systems (Washington, DC)
- …we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact support through the Enterprise Service ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll...years of experience in IT support , help desk , or service desk roles,… more
- CAI (Washington, DC)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst ** to help with the configuration, optimization, and continuous improvement of our ... base articles, user guides, and standard operating procedures for service desk processes. + Provide end-user support , troubleshooting, and training for … more
- NuAxis Innovations (Washington, DC)
- … support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience preferred. ... **Call Center Analyst - HR Desk ** Location **Washington,...Escalating customer requests that cannot be handled at the Service Center to the appropriate support team… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38371 **Summary** **Tier 1 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 2 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- Koniag Government Services (Vienna, VA)
- …a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech** **Pay Type**… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT...to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical… more
- TEKsystems (Washington, DC)
- …US TS/SCI clearance * Location in the Washington, DC area. Skills Help desk support , Help desk , Troubleshooting, Customer service , Service desk , ... Password reset, VPN, Remote support , Helpdesk troubleshooting, Software Support , Support desk , problem resolving, user requests, python, pyspark,… more