- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...requests. + Coordinates with users, the Service Desk Manager, and higher tier support to… more
- CAI (Washington, DC)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both **English and German** ... Bilingual Service Desk Analyst (German/English)...Bilingual Service Desk Analyst (German/English) **Req number:** R6223...an efficient and accurate manner. This position will provide Service Desk support to our… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to ... resolve issues related to IT hardware and software. The service desk analyst team lead...gather support documents + Provides coaching to service desk agents to address performance issues… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). ... The Help Desk Analyst supports the IAM Operations and... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- NuAxis Innovations (Washington, DC)
- … support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience preferred. ... **Call Center Analyst - HR Desk ** Location **Washington,...Escalating customer requests that cannot be handled at the Service Center to the appropriate support team… more
- Koniag Government Services (Vienna, VA)
- …a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech** **Pay Type**… more
- BigBear.ai (Columbia, MD)
- Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical issues and provide prompt solutions to ensure smooth operations and customer ... Clearance: TS/SCI w Poly + Excellent interpersonal and customer service skills to provide effective and courteous support...with JIRA ticketing process and reporting capabilities or similiar service desk software What we'd like you… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT...to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment ... Support Analyst to work in support of a federal help desk operations...+ Exceptional customer service skills with the ability to multitask + Excellent… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …with the goal of getting certified and capable of providing 24/7 help desk support for SIGINT systems, troubleshooting deployed sensors, and coordinating with ... job with HII. Objective The Skillbridge intern will train as a SIGINT Analyst (Operations Support Team) within the HII Mission Technologies, reporting to… more