- TEKsystems (Washington, DC)
- …US TS/SCI clearance * Location in the Washington, DC area. Skills Help desk support , Help desk , Troubleshooting, Customer service , Service desk , ... Password reset, VPN, Remote support , Helpdesk troubleshooting, Software Support , Support desk , problem resolving, user requests, python, pyspark,… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging, consultative, and collaborative team ... Friday. The candidate will be responsible for call center support of an environment composed of 90% Intel based...when they call into or walk into the customer service center. The candidate shall be prepared to perform… more
- CACI International (Ashburn, VA)
- …(experience considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing advanced support to end-users spanning a ... Service Desk Specialist Job Category: Information...Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and… more
- SAIC (Washington, DC)
- …at the Washington DC customer Site.** **Responsibilities:** + Responsible for supporting the IT service desk by providing end-user support via phone calls, ... experience supporting a federal government environment providing help desk hardware and software support . + Must...support role. + Ability to obtain the HDI Support Center Analyst (HDI-SCA) Certification required within… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment ... Support Analyst to work in support of a federal help desk operations...+ Exceptional customer service skills with the ability to multitask + Excellent… more
- Clark Construction Group, LLC (Mclean, VA)
- …+ 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational understanding of enterprise ... We are looking for a responsive, customer-focused Application Support Analyst to serve as the...Proficiency with an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... to troubleshoot Mac hardware and software issues + Strong customer service and communication skills for in-person support as well as remote support + The… more
- BAE Systems (Washington, DC)
- …solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT ... encourage you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
- TekSynap (Bethesda, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT** ** Support Analyst ** will resolve mission-impacting IT incidents and ... issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD...**Overview** We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the… more
- ATSG Corporation (Washington, DC)
- …Watch Desk , hosted in SIOC, which provides 7 days of coverage to support FBI personnel overseas. The watch desk can assist with Phoenix installations, ... FBI Program Analyst III - Global Readiness Unit (GRU) WASHINGTON,...all FBI personnel serving overseas. Accountability is accomplished through support and monitoring of software and hardware tracking devices.… more