- Weill Cornell Medical College (New York, NY)
- Title: IT Support Specialist II - Service Desk Location: Remote Org Unit: Service Desk Work Days: Weekdays and some weekends Weekly Hours: 35.00 ... this role when Hired for NYC Offices **Position Summary** Reporting to the Service Desk Supervisor, provides support for all incidents and requests, ensuring… more
- City of New York (New York, NY)
- …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of ... analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a...issues. - Analytical: Analyze data and summarize research to support ongoing improvement in operations and service .… more
- Janus Henderson Investors (Manhattan, NY)
- …systems, and peripherals. + Partner with global IT teams to ensure consistent service delivery and alignment with support standards. + Facilitate onboarding and ... + Paid volunteer time to step away from your desk and into the community + Support ...+ Minimum of 3 years of experience in IT support or service delivery, ideally within a… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities ... Degree (May be substituted with equivalent experience) + HDI Support Center Team Lead Certified a plus + 3-5...plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2… more
- NY CREATES (Albany, NY)
- …company. Other reasonable duties as assigned. Job Requirements: Minimum Requirements for IT Support Specialist + Has the ability to quickly learn and use ... all customer interactions, problems, and resolutions in a help desk system for future reference. + Reset passwords and...a Basic Retirement plan after meeting one year of service . + Optional employee contributed retirement account. Location: 257… more
- Centrotherm (Waterford, NY)
- … Specialist ? Product Support Specialist ? Senior/Lead Customer Support Specialist ? Customer Service Manager Requirements Job Requirements: + ... such as Customer Service Representative, Customer Operations Specialist , Inside Sales Support , Account Coordinator, or...perform essential functions. + Prolonged periods sitting at a desk and working on a computer. + Frequent sitting,… more
- Curtis Lumber Co. (Ballston Spa, NY)
- …The IS Support Specialist is responsible for all aspects of help desk support and technical assistance. Address and resolve a wide variety of user ... Support + Effectively and efficiently resolve end-user help desk calls received via phone or help desk ticket system + Provide excellent customer service … more
- City of New York (New York, NY)
- …York City Department of Correction Information Technology is seeking an experienced Application Support Specialist to provide expert user support , enhance ... relational database reporting skills using BI tools and a solid understanding of Service Desk ticketing systems and DevOps principles. This role will involve… more
- Utica College (Utica, NY)
- Technical Support Specialist Posting Number S00609 Position Type Full Time Hours/Schedule Standard campus business hours: 8:00am -5:00pm Hours may vary based on ... department of IITS , this position provides first-level Help Desk support to Faculty, Staff, Students, and...Major Responsibilities + Provide a high level of customer service in all interactions. + Ability to maintain and… more
- Utica University (Utica, NY)
- Position Information **Job Title** Technical Support Specialist **Posting Number** S00609 **Position Type** Full Time **Hours/Schedule** Standard campus business ... Services department of IITS, this position provides first-level Help Desk support to Faculty, Staff, Students, and...**Major Responsibilities** + Provide a high level of customer service in all interactions. + Ability to maintain and… more