- Red River (Chantilly, VA)
- …for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... issues through resolution is key. **Primary Position Tasks:** + Answer incoming support calls and handle tickets assigned through ServiceNow in a prompt,… more
- Leidos (Fort Belvoir, VA)
- …customer. Help Create and update knowledge base articles related to problem tickets to help Service Desk and other support teams handle similar incidents in ... **Description** This ** Senior ** **IT Service Management (ITSM) Problem...IT teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent… more
- Insight Global (Arlington, VA)
- Job Description This is a short-term to long-term opportunity for a Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need ... up and manage Intune environments, not just maintain existing setups. * Service Desk Operations: o Handle Tier 1-3 support tickets (6-8 per day, typically… more
- Leidos (Lorton, VA)
- …an experienced Senior ServiceNow Software Developer, to join an internal service center group under the Digital Modernization Sector and the Repeatable Offerings ... needs and architectural best practices. + Serve as the Sr . Developer for complex features and integrations. This involves...to optimize the instance. + Provide technical guidance and support for ServiceNow IT Service Management (ITSM)… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical ... **REQUIRED QUALIFICATIONS** + 6 Years of professional experience in Industry, Federal, or DoD Help Desk Support using a help desk tool such as BMC's Remedy… more
- Cognizant (Richmond, VA)
- …Lead large transformation programs in application and infrastructure spaces, including service desk transitions (L2/L3), testing, and infrastructure transitions. ... ** Senior Program Director - Program & Portfolio Management...In this high-impact role, you will lead large-scale, complex, multi- service transformation programs for marquee clients. You will be… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco is seekinga self-starter ** Senior Manager Compliance** to join our talented and fast-paced team supporting millions of people applying… more
- Leidos (Fort Belvoir, VA)
- …Assist in developing, implementing, and maintaining ITIL-based knowledge management processes for service desk and IT operations + Develop and enforce quality ... **Description** We are seeking an experienced ** Senior ITIL Network Knowledge Manager** to join our... ITIL Network Knowledge Manager** to join our IT service management team supporting a DOD customer on **Ft.… more
- Amazon (Arlington, VA)
- …of the work and/or where it will be performed. We seek a dynamic Senior Training Manager who will serve as the organization's primary training architect for our ... clear evaluation metrics, and documented certification processes to ensure consistent service excellence. * Collaborate with cross functional teams (BD, Product,… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... on the Navy Enterprise Tactical Training Network (NETTN). You will support the operation and maintenance of multiple networks across different classification… more
