- Extra Space Storage (Buffalo, NY)
- …Summary:** A Technician I will provide Tier I end-user help desk support by allocating, configuring, delivering, troubleshooting, and maintaining systems and ... software. A technician I will support internal company corporate...and networking . Accurately document customer interactions in a service desk ticketing system . Escalate issues… more
- Capital Region BOCES (Albany, NY)
- …will be granted competitive class status without the need to participate in a competitive exam. Civil Service Title: Help Desk Technician Job Number: 2026-67 ... - Schenectady City School District BASIC FUNCTION: The Help Desk Technician is the primary contact with...that are routine in nature. Enters calls into department support call tracking database/system. Troubleshoots technical support … more
- City of New York (New York, NY)
- …the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration ... responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+...712972 - Click on the job business title: Help Desk Technician - Click on "Apply Now"… more
- Mozaic (Waterloo, NY)
- …Community Join Our Growing Team! Mozaic is searching for an Information Systems Help Desk Technician to join our growing team of professionals! Technician ... Maintain and troubleshoot computer hardware, applications, and peripheral equipment to support staff or contractors as needed. Collaborate with agency staff and… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails...tickets and E-mails in a timely manner. Provide Helpdesk/desktop support for hardware and software computer systems and peripherals.… more
- Insight Global (New York, NY)
- …. Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is expected that ... want the end users to have a local onsite technician that they know. The firm is in the...2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support… more
- City of New York (New York, NY)
- …understanding of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy with ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...to one year of full-time experience as a Help Desk technician or other customer support… more
- Mohawk Valley Health System (Utica, NY)
- Help Desk Support II Department: MVHS IT Job Summary The Help Desk Support Technician II performs both Helpdesk and IT Operations functions as needed ... Responds to end-user phone, email, or ticket requests for support to resolve basic computer, application, system, device, security...clients at all levels. + Must possess good customer service skills and be able to provide education and… more
- Barnes & Noble (Westbury, NY)
- Title: Temporary Store Support Technician Category: Information Systems & Technology EmploymentType: Temporary Location: NY-Westbury LocationType: corporate ... diagnose, and resolve technical issues for the stores. The Support Technician provides first-level support ...calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support ,… more
- Carrier (New York, NY)
- …redefine service excellence. At Carrier, being a Commercial HVAC Apprentice Service Technician means more than just fixing equipment, it means delivering ... not someone who wants to be stuck behind a desk . You'll be out in the field, solving problems...you. **What you'll do:** As a Commercial HVAC Apprentice Service Technician , you understand the importance of… more