- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA)...IT help desk services, managing IT help desk support , ensuring platform reliability and security, and ... collaborating with other IT leaders to support integration efforts and align operational strategies with organizational...operations and personnel + Perform duties as a Help Desk technician as required + Promote professional… more
- Robert Half Technology (Richmond, VA)
- …to reflect new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key ... support for desktop systems and applications. + Monitor and act on dispatched Service Desk tickets. + Escalate unresolved issues to the Supervisor per… more
- CACI International (Chesapeake, VA)
- …None Type of Travel: None * * * CACI is seeking a **Help Desk Specialist** to support a DOD Travel contract. **Responsibilities:** + Provides assistance ... Help Desk Specialist Job Category: Information Technology Time Type:...+ Translates processes into visual depictions. + TAC requires support 24X7 365 days a year, the selected individual… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is hiring a Field Service Technician to provide training and on-site support , helping our government client effectively use analytical tools to achieve ... training. + Provide Tier I and Tier II help desk support ; respond to requests for assistance...technical questions from users and escalating them to other service providers as necessary. + Ensure compliance with appropriate… more
- ManTech (Mclean, VA)
- **MANTECH seeks** a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work ... + Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking. +… more
- TekSynap (Chantilly, VA)
- …customer-focused mindset to enhance the efficiency and functionality of ServiceNow applications.The technician will support the programservice desk that ... 365-day ServiceDesk (SD) to support IT services andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management (ITSM) tool… more
- Amentum (Springfield, VA)
- Amentum is seeking a **Logistics Support Technician ** to provide support for a Department of Defense (DoD) customer in Springfield, VA. In this role, you ... and monitor reports for productivity and enforcement of client service level agreements for inventory management and logistics, +...equipment). + Serve as a DoD Property Custodian in support of the customer. + Maintain inventory of assigned… more
- ManTech (Mclean, VA)
- …certification + 4+ years of experience providing technical support in a help desk , service desk , or incident management role. + Candidates should bring ... following ITIL processes to receive, prioritize, and resolve incoming IT incidents, service requests, and support needs. + Analyze, troubleshoot, and implement… more
- EMCOR Group (Arlington, VA)
- …a "flow to the work" concept as well as provide oversight and management support of minor client initiated projects. The technician will exhibit an ownership ... to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and… more
- General Dynamics Information Technology (Arlington, VA)
- …management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ACAS TECHNICIAN WILL MAKE AN IMPACT:** ... Required:** Yes **Job Description:** Transform technology into opportunity as an **ACAS Technician ** , with GDIT. A career in enterprise IT means connecting and… more