- Insight Global (New York, NY)
- …Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a ... the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365,...virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite… more
- Coinbase (Albany, NY)
- …peers. * *Serve as a primary technical escalation point* for the Tier 1 Service Desk team , resolving advanced issues efficiently alongside senior engineering ... not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually...and fully supported. *Job Description* As a Senior IT Service Desk Engineer, you will play a… more
- Excelsior Orthopaedics Group (Amherst, NY)
- …accountable, and innovative every day. + Manage the daily operations of the IT Service Desk , including team member scheduling, ticket management, and quality ... Job Summary The IT Service Desk Manager oversees the daily operations of IT support team , ensuring exceptional customer service and the timely, efficient… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents ... receptive to constructive criticism. + Assist in mentoring junior team members and accept mentoring from senior team...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team , responding to incoming inquiries, troubleshooting, technical support and ... communication is consistent and directives are clear and concise between team members and Service Desk leadership. Provide Quality Assurance for user… more
- Boscov's Department Store, LLC (Clifton Park, NY)
- …stores and online. We are looking for a Cash Office/ Customer Service Desk Associate to join our retail team . Job Responsibilities Responsibilities of the ... Cash Office/ Customer Service Desk Associate Bring your experience...As a Full- Time member of our retail operations team , you will be eligible to receive: + Starting… more
- City of New York (New York, NY)
- …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... Director serves as the City Chief Procurement Officer. MOCS team members operate in a collaborative, service -oriented...work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Director serves as the City Chief Procurement Officer. MOCS team members operate in a collaborative, service -oriented...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team , responding to incoming inquiries, troubleshooting, technical support and ... Director serves as the City Chief Procurement Officer. MOCS team members operate in a collaborative, service -oriented...with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
- MTA (New York, NY)
- Technology & Engineering Fellow , IT Service Desk Job ID: 12469 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Intern ... 2 Broadway, New York, NY 10004 Position Title: Technology & Engineer Fellow, IT Service Desk Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The IT … more