- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... Desk Services + Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join our team supporting the Federal… more
- CACI International (Sterling, VA)
- …knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting multiple ... Problem and Incident Management + Experience leading a large 365x24x7 on-call service desk team supporting multiple software applications + **Must be… more
- NANA Regional Corporation (Alexandria, VA)
- …mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support ... SUVI is seeking a Service Desk Manager to oversee and...Provide leadership, mentorship, and direction to Service Desk staff to foster a high-performing team … more
- Koniag Government Services (Vienna, VA)
- …daily operations of the service desk as a part of the service desk team . **Shift** : Saturday and Sunday from 6am to 6pm **Essential Functions, ... **Part time Service Desk - Weekends** **Kadiak LLC,**...monitoring checks and escalating issues to the appropriate solver team . + Receiving and troubleshooting calls from international and… more
- Leidos (Norfolk, VA)
- **Description** The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team provides Tier I ... the organization's products and services. Primary Responsibilities **As a Service Desk RDM Technician, you will:** +...time efficiently. + Resolve problems independently or collaborate with team mates to resolve issues. Escalates to next tier… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team . This is a hybrid role based in Chantilly, ... and able to do their best work, fostering a one- team mentality. Our employees work together to foster wise...in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... tablets, Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation (preferably ServiceNow).… more
- CAI (Richmond, VA)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...+ May perform other job duties as directed by Team Lead or Service Delivery Leader **What… more
- General Dynamics Information Technology (Arlington, VA)
- …and/or email. + Be part of a team that supports and operates 24x7x365 Service Desk . + Analyzes and recommends alternative solutions to meet customer needs. + ... people are our differentiators. We are seeking a customer service centered Service Desk Specialist...to be collaborative and willing to work within a team . While you will need to be a self-starter,… more
- Marriott (Arlington, VA)
- …no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead, ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more