- CACI International (Chantilly, VA)
- …experience demonstrating leadership abilities + Minimum of 5 years work experience in a Service Desk and/or Network Operations Center (NOC) providing IT SA to ... Service Integration and Management (SIAM) Operations Lead Job...the center of everything we do. As a valued team member, you'll be part of a high-performing group… more
- BJs Wholesale Club (Roanoke, VA)
- …Members: + Guarantee service excellence through all points of contact. + Set service standard expectations for all team members. Provide team support and ... Join our team of more than 34,000 team ...service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs… more
- KeenLogic (Alexandria, VA)
- …Training + User Acceptance Testing + Troubleshooting experience Responsibilities include: + Assist the team with taking help desk calls, emails, and support to ... escalated. Communicate with employees and contractors; displaying strong customer service skills, using professionalism, tact and diplomacy at all...can be handed off to the agency Tier III team . + Perform help desk support for… more
- Drury Hotels (Glen Allen, VA)
- …and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - ... departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and… more
- M. C. Dean (Vienna, VA)
- …technical plans to support solution roll-out. + Lead collaboration with engineering leaders/ team members, cybersecurity, service desk leadership and other ... critical functions to ensure seamless roll-out of new solutions; provide escalation-level operational support. + Collaborate with enterprise IT and cybersecurity leadership, as well as other stakeholders, to evolve our governance frameworks to ensure that IT… more
- Deloitte (Arlington, VA)
- … service lane issues. + Collaborate and maintain continuous communications with other service leads (Network, Service Desk , Deskside Support, Cyber) and ... to resolve problems. + Initiate and lead the crisis action team for critical issues with their service lane. + Act as the primary technical interface concerning… more
- Conduent (VA)
- …RI, TX, VT, and WA.** Are you passionate about helping others and delivering exceptional service ? Join our dynamic team where you become the first point of ... service . **What We're Looking For:** + A dependable team member with a strong work ethic who values...have an established, dedicated work area equipped with a desk , chair, electrical outlet, and direct LAN connection. +… more
- Shuvel Digital (Vienna, VA)
- …and over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile ... assigned shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that...accuracy + Ability to work independently and in a team environment + Desired - 3+ years of Tier… more
- The Cigna Group (Richmond, VA)
- …to thrive in a fast-paced, highly structured virtual environment? Join our team at Accredo Specialty Pharmacy, a leading specialty pharmacy serving patients with ... complex and critical health conditions. As a Customer Service Call Center Representative, you'll play a vital role...of accuracy, empathy, and responsibility. + This is a desk -based role that requires the ability to sit for… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... box for DISA ASI messages, coordinate with the ASI team , and process JSP ASI requests. + Oversee all...to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center… more