- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Deloitte (Arlington, VA)
- …with deal desk and contract review activities. Support our sales team with deal and contract structuring, RFI/RFP/Proposals, and contract review, drafting custom ... i) as a key member of a specialized pursuit team , supporting Operate pursuits and engagements in the lead...Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist… more
- Public Consulting Group (Richmond, VA)
- …functional teams in the areas of production support, software enhancements, and help desk procedures in support of PCG's South Education consulting and technology ... service portfolio. This role is responsible for managing staff...to evolving client needs and market trends. _Leadership & Team Building_ + Works in a matrix organization and… more
- Serco (Suffolk, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... / **Sr. Principal Military Trainer - Operational Environment (OE)** to join our dynamic team supporting the Joint Staff Support Team in **Suffolk, Virginia** .… more
- ManTech (Mclean, VA)
- …(DMA) certification + 4+ years of experience providing technical support in a help desk , service desk , or incident management role. + Candidates should ... seeks** a motivated, career-oriented, and customer-focused **Incident Technician** to join our team in **McLean, VA** . In this front-line role, you will… more
- Chenega Corporation (Fort Belvoir, VA)
- …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. +...customer service . + Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy team … more
- General Dynamics Information Technology (Mclean, VA)
- …leadership, ensuring timely and high-quality support for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a ... Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with at least 1...communication skills with a proven ability to lead a customer- service -oriented team . + Familiarity with ticketing systems… more
- HCA Healthcare (Fredericksburg, VA)
- …Healthcare difference where colleagues are trusted, valued members of our healthcare team . Grow your career with an organization committed to delivering respectful, ... means to be a part of the HCA Healthcare team . **Benefits** CareNow, offers a total rewards package that...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- SHI (Richmond, VA)
- …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and… more
- NTT America, Inc. (Herndon, VA)
- …teams * Design the following solutions during the sales cycle: * Design comprehensive service desk architectures that align with ITIL best practices * Develop ... seeking a Digital Workplace Solutions Architect to join our team in Herndon, Virginia (US-VA), United States (US). We...in one or more of the following: + Modern Service Desk + Conversational AI + ServiceNow… more