- Affordable Care (Fredericksburg, VA)
- …Assistant/Front Office Assistant is a dual role supporting the dentist and team in delivering quality patient care while also managing front office operations. ... assist with office preparation and daily cleaning duties. + Provide excellent patient service to ensure a positive experience and smooth office flow. + Perform… more
- TekSynap (Arlington, VA)
- …central coordinator for JNOSC operations, overseeing both Tier III service response/help desk and service restoral team activities. + Ensure smooth ... changes effectively to ensure understanding and buy-in from project team members and stakeholders. + Implement best practices and...We are seeking a Project Administrator to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based… more
- NANA Regional Corporation (Arlington, VA)
- …to support our government client in Arlington, VA. This role provides training and desk -side support. To join our team of outstanding professionals, apply today! ... **Responsibilities** + Provide training and desk -side support to assist our government client in achieving a high level of proficiency in utilizing analytical… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge… more
- ManTech (Herndon, VA)
- …full lifecycle of service delivery from the initial user interaction ( Service Desk /Tier I) through proactive monitoring and operational resolution (EOC/Tier ... Service Delivery Manager (ISDM)** to join our team in **Herndon, VA** . This is a hybrid...ensure seamless service delivery. + Oversee the Service Desk and Desktop Support functions, ensuring… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... quality, and compliance with corporate standards within a team of approximately 25 people. The position manages timely...years in a leadership role. + Demonstrated experience managing service operations teams such as Help Desk ,… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,...the center of everything we do. As a valued team member, you'll be part of a high-performing group… more
- Sunrise Senior Living (Mclean, VA)
- …and related key performance indicators (KPIs). + Develop, train, and mentor contracted Help Desk team members on job duties related to the Manager's functional ... of day-to-day tasks, conducting periodic KPI evaluations to maintain service levels and identifying opportunities for process improvement. Additionally,...oversight. + Monitor Help Desk team progress, assess performance, and develop… more
- TEKsystems (Winchester, VA)
- …Scope + This position involves taking back-to-back inbound calls, sitting at a desk , working on a computer, navigating two monitors and several programs to assist ... and committed to quickly resolving needs while providing excellent service to company account holders. Once hybrid: + Cannot...not provided or reimbursed by the client. + Your desk must have adequate space for two monitors, a… more