- SMBC (New York, NY)
- …staff, instilling best practices in troubleshooting, resolution documentation and customer service . * Lead by example in communication style, professionalism ... technology infrastructure and services. The mission of the Technology Operations team , within Infrastructure Technology, is to enable stakeholders to collaborate… more
- Insight Global (New York, NY)
- Job Description As an AI Adoption & Enablement Lead , you will serve as the go-to expert who enables both our internal team and clients to adopt and realize value ... AI-driven transformations for mid-market companies. RESPONSIBILITIES The AI Adoption & Enablement Lead is given significant responsibility and plays a vital role in… more
- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting ... telephone and other communications channels by providing superior customer service . The FPA Access Center which is centralized contact/call...the various doctors' offices in our health system. The Lead Agent for the Access Center is a senior… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... for patients, and who takes a lead role among this group, mentoring and managing all...This individual assists the Supervisor in oversight of front desk and office activity, or functions as point of… more
- BJs Wholesale Club (Ithaca, NY)
- …Builds inclusive relationships that support a collaborative and respectful team environment. Team Member Engagement: + Teach, coach, & lead : Support team ... and department performance. Major Tasks, Responsibilities, and Key Accountabilities + Lead all Frontline, Membership Services Desk , Membership Sales Ambassador… more
- BlackRock (New York, NY)
- …focuses on resolving complex client inquiries, enhancing the knowledge and capability of the service desk team , and working closely with product teams to ... feature enhancements + **Release readiness:** Prepare and upskill the service desk team for new...languages preferred but not required + Proven ability to lead and mentor team members, with past… more
- BJs Wholesale Club (Clarence, NY)
- …within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members: + Teach, coach and lead through the club level ... strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member...service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs… more
- Sunrise Senior Living (New York, NY)
- …**RESPONSIBILITIES & QUALIFICATIONS** **Essential Duties** As a part of the Sunrise team , supporting our Mission, Principles of Service and Core Values ... limited to the essential functions listed as follows: **Customer Service ** + Oversee the community entry area for visitors,...music playing throughout the day. + Ensure that another team member covers the front desk when… more
- H&R Block (Hicksville, NY)
- …tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... open. A Typical Day Joining us as an Associate Team Leader, you'll support a single retail office during... Leader and District General Manager as necessary + Lead the office from the front desk ,… more
- EXOS (Rochester, NY)
- …+ Recruit, interview, hire, train, and supervise Lifeguards, Swim Instructors, and Aquatics Service Desk Staff. + Conduct new staff orientation, ongoing training ... Aquatics Manager. + Develop and maintain schedules for Lifeguards, Swim Instructors, and Service Desk Staff, including coverage for special events. + Support… more