- Amazon (Arlington, VA)
- …satellite network. We have an immediate opening for a Head of our KGS Deal Desk to support the KGS team focusing on government customers around the world, ... KGS deal development scaling approach. You will take the lead on designing deal structures, business terms, guardrails, guidelines,...business outcomes. * Hire, develop, and train the deal team on best practices and guidelines to follow for… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk... team . * Ensure smooth coordination of help desk tickets in line with our Service … more
- CACI International (Chantilly, VA)
- Service Integration and Management (SIAM) Operations Lead...+ Minimum of 5 years work experience in a Service Desk and/or Network Operations Center (NOC) ... Opportunity:** **CACI** is seeking an experienced and highly motivated ** Service Integration and Management (SIAM) Operations Lead **...the center of everything we do. As a valued team member, you'll be part of a high-performing group… more
- Deloitte (Arlington, VA)
- …IT Operations Center to resolve problems. + Initiate and lead the crisis action team for critical issues with their service lane. + Act as the primary ... Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and...issues. + Collaborate and maintain continuous communications with other service leads (Network, Service Desk ,… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... box for DISA ASI messages, coordinate with the ASI team , and process JSP ASI requests. + Oversee all...to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center… more
- University of Virginia (Charlottesville, VA)
- …accurate information to patients, family members, providers, and other members of the care team and provides excellent customer service in person or on the ... This experienced Access Associate is a lead position in their department that reports to...interactions with patients, family members and other UVA Health team members. + Demonstrates excellent customer service ;… more
- CAI (Richmond, VA)
- …to join our team . This **full-time** position is focused on managing the Service Desk team , ensuring timely and accurate customer service , ... exciting opportunity to lead and support a technical service team . **What You'll Do** + Manage the Service Desk team and evaluate their… more
- BJs Wholesale Club (Woodbridge, VA)
- …Coaches, teaches and develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates all team ... by setting clear expectations, utilizing follow up and accountability. Team Members: + Teach, coach and lead ... excellence through all points of contact. + Set service standard expectations for all team members.… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... analysis of all elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve hardware and software… more
- Systems Engineering Solutions Corporation (Chantilly, VA)
- …Support Technical Lead - We are seeking a highly capable and service -oriented Business Support Technical Lead to manage and elevate the technical support ... . Excellent communication, collaboration, and problem-solving skills. . Demonstrated ability to lead by example and inspire team growth. . Some domestic… more