- Trace Systems Inc (Portsmouth, VA)
- …support equipment, etc.). + Knowledge to operate software applications which support service desk operations (eg caller ticket documentation application) + ... Job Overview Job Title: IT Analyst Lead Job Location: Portsmouth, Virginia Job Responsibilities Trace...Lead , you will be part of a dynamic team delivering innovative technology solutions in a high-impact environment.… more
- General Dynamics Information Technology (Ashburn, VA)
- …particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk . - Responsible for managing and setting ... **Job Description:** NETWORK OPERATIONS CENTER (NOC) TIER 1 SHIFT LEAD Advance how our customers operate while you advance...operations. - Plan, organize, and direct the Network Operations Team to ensure the stable operation of CBP's network… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Defense (DoD) customer environment and effective integration with a government multi-contractor team . The skilled Tier II Helpdesk Lead /Central Area Business… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... Defense (DoD) customer environment and effective integration with a government multi-contractor team . The Primary Technical Control Facility Lead oversees the… more
- TekSynap (Arlington, VA)
- …equipment maintenance. + Oversee day-to-day operations of the Technical Control Facility Service Desk . + Troubleshoot and maintain all networks, equipment, and ... practices. + Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations,...**Overview** We are seeking a Primary Technical Control Facility Lead to join our team supporting DISA… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Desk , Field Services, and Deployment Services teams. + Lead and mentor supervisors, technical leads, and managers supporting...years in a leadership role + Demonstrated experience managing service operations teams such as Help Desk ,… more
- General Dynamics Information Technology (Ashburn, VA)
- …particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk . - Responsible for managing and setting ... operations. - Plan, organize, and direct the Network Operations Team to ensure the stable operation of CBP's network...managing and setting priorities for the Network Management Operations team . - Provide support to CBP end users, operations… more
- TekSynap (Arlington, VA)
- …SLAs for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ... plus. + Generate monthly, quarterly, and annual SLA performance reports. + Coordinate with team leads across service towers to ensure high-quality service … more
- Capital One (Mclean, VA)
- …with the Deal Desk in Revenue Operations. You will be aligned to a Sales team and work with the Deal Desk to support individual Sales associates to help them ... and Sales strategies. **Negotiating and Drafting** **:** You will lead negotiations with Fortune 500 customers and ensure that...to finish and partner extremely closely with the Deal Desk to ensure the Capital One Software team… more
- Epsilon, Inc (Arlington, VA)
- …**Responsibilities** **An Average day:** As the IT Operations Project Manager, you will lead IT operations for an experienced team supporting critical government ... AMERICAN SYSTEMS Acquires Epsilon, Inc. (https://www.epsilon-inc.com/epsilon-inc-joins-american-systems/) **Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT… more