- Sunrise Senior Living (Arlington, VA)
- …**RESPONSIBILITIES & QUALIFICATIONS** **Essential Duties** As a part of the Sunrise team , supporting our Mission, Principles of Service and Core Values ... limited to the essential functions listed as follows: **Customer Service ** + Oversee the community entry area for visitors,...music playing throughout the day. + Ensure that another team member covers the front desk when… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network...The ability to work independently in building and then lead an integrated product team . + The… more
- Serco (Herndon, VA)
- …IT Infrastructure management throughout the NCR. You will lead a large team of IT Field Service , Cybersecurity, SMEs, Networking personnel, and other support ... for Integrated Product PIN Support (IPINS). + You will lead your team to provide high quality...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
- HCA Healthcare (Richmond, VA)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... resolve incidents or fulfill requests received from the division Service Desk or other division or facility...as needed. * Works with the Division EHR Support Team to lead , monitor, and facilitate new… more
- H&R Block (Richmond, VA)
- …tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... open. A Typical Day Joining us as an Associate Team Leader, you'll support a single retail office during... Leader and District General Manager as necessary + Lead the office from the front desk ,… more
- Koniag Government Services (Chantilly, VA)
- …environment + Knowledge of ITIL practices and principles + Experience with service desk operations and technical support environments **Desired Skills and ... and develop call center staff to build a high-performing team + Create and maintain call center policies, procedures,...Six Sigma + Experience with technical support or IT service desk management + Knowledge of multiple… more
- Steampunk (Mclean, VA)
- …solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What ... You'll Do** + **Design & Deliver:** Lead architecture, design, and implementation of Microsoft-centric solutions across...**Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless… more
- Qualtrics (Reston, VA)
- …Request fulfillment and access provisioning. + Oversee the operations of the global IT Service Desk , ensuring timely and effective resolution of user issues in ... seeking a highly experienced and strategic Engineering Director to lead our IT Infrastructure and Operations team ....+ Establish and monitor key performance indicators (KPIs) for service desk efficiency and customer satisfaction. **What… more
- Navient (Herndon, VA)
- …Additionally, this role will cross train in other areas such as Cash Desk operations and Trust Administration, managing corporate and trust collateral margin calls, ... prepare monthly bank analysis fees for multiple banks. Cash Desk and Back Office Support: + Manage daily margin...and Cross Training: + Document procedures during training and lead efforts to standardize processes for the entire department.… more
- Omni Hotels (Charlottesville, VA)
- …suites featuring panoramic views of the Blue Ridge Mountains, along with a full service restaurant and 12,000 square feet of meeting space. The Omni is located in ... and are served expeditiously. + Maintain continuous liaison with management, reservations desk and housekeeping staff to guarantee that guests are receiving quality… more