- Monroe Community College (Rochester, NY)
- …students. Job Requirements: Required Qualifications: + Must currently hold the Monroe County Civil Service title of Help Desk Assistant or be reachable on the ... preparing and proofreading brief technical communications or user guidance articles (eg, " Tech Tips" or service reminders) for publication in College… more
- Conifer Realty LLC (Rochester, NY)
- …customers. + Asset Management in the ITSM tool (FreshService) to include the service desk specific product catalog, vendors, and locations. + Ensure accurate ... Service Support Technician Rochester, NY (http://maps.google.com/maps?q=1000+University+Ave+Rochester+NY+USA+14607-1239)...inventorying of all assets under the service desk 's responsibility throughout the asset lifecycle.… more
- Pep Boys (Lindenhurst, NY)
- …engagement, expert product and service knowledge, follow-up, and follow through at the service desk , on the sales floor, and at the register. Duties & ... trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing system, phone, email,… more
- MTA (Jamaica, NY)
- …3 , with the following additional responsibilities: + Provide Level 1 coverage at the IT Service Desk as needed. This includes basic help desk resolution and ... M ana ger - Ne tw or k Computing Tech LOCATION: JCC Building 144-41 94th Ave 144 41,...Analyst can and will provide seamless, integrated technical support service to the client across all of these platforms… more
- New York State Civil Service (Old Westbury, NY)
- …network backups.Assist with training and supervising student workers at the ITS Service Desk .Perform other duties as assigned.Days/Hours: Monday through Friday - ... NY HELP No Agency SUNY Old Westbury Title Digital Media Technician Occupational Category IT Engineering, Sciences Salary Grade 01 Bargaining Unit PSNU - Professional… more
- TEKsystems (Syracuse, NY)
- …technician dispatches, including scheduling, ordering parts, and follow-ups. ○ Triage service desk tickets, gather missing information, and make outbound ... *THIS IS A 3 MONTH CONTRACT OPPORTUNITY* Description As a support technician for this medical device Engineering team, you will be working with over 1200 locations… more
- TEKsystems (Syracuse, NY)
- …technician dispatches, including scheduling, ordering parts, and follow-ups. ○ Triage service desk tickets, gather missing information, and make outbound ... Role: IT Support Technician Description of work to be performed: We...enable operations for their field sites. As a support technician for this medical device Engineering team, you will… more
- University of Rochester (Rochester, NY)
- …desktop technologies, etc. + Responds to customer requests, received either via the Service Desk or directly from end-users, based on urgency and established ... service levels. + Troubleshoots and resolves device-related OS, connectivity...include nights, weekends and holidays required + Exceptional customer service skills required + Strong communication skills required +… more
- Chenega Corporation (West Point, NY)
- …and take your career to the next level! The **Senior Help Desk Technician ** will respond to incoming help and service requests from customer end-users which ... **Req ID:** 38335 **Summary** **Senior Help Desk Technician ** **West Point, NY** Are...the approved software tools in place. + Field incoming service requests from end users and follow up and… more