- The Strong (Rochester, NY)
- …throughout the museum. Serving as the primary contact for the IT help desk , this position installs, configures, maintains, and troubleshoots a range of hardware and ... strong technical skills with a commitment to outstanding customer service , the Technology Support Specialist operates both independently and collaboratively… more
- JPMorgan Chase (New York, NY)
- …while exceeding acquisition goals. Collaboration with multiple partners across Product, Design, Tech , and Marketing will be essential to develop a unified customer ... repository of our current state + Participate in technical desk checks with engineers in order to iterate on...+ Ability to read code (React JS) and API service definitions in order to understand existing system behavior… more
- Bloomberg (New York, NY)
- …The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and ... enable our employees to achieve commercial and product goals and provide outstanding service to our customers. We are responsible for driving the strategy across our… more
- Launch Expeditionary Learning Charter School (Brooklyn, NY)
- …strengthens performance and outcomes The ideal candidate will have: + Strong customer service mindset + Comfort with multitasking in a busy environment + Excellent ... organization and follow-through + Tech proficiency (Google Workspace; ATS & SIS such as...updating ALMA attendance, contact information and student information. Front Desk Management + Serve as the point of contact… more
- Public Consulting Group (Albany, NY)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- Insight Global (New York, NY)
- …on core systems: Microsoft 365, document management, communication platforms, and legal tech tools o Lead structured onboarding for new attorneys and business staff, ... upgrades * Personalized Coaching & Office Hours o Host " Tech Office Hours" in-person and remotely, offering 1:1 support...skills gaps or emerging needs o Coordinate with Help Desk , the Practice Innovation Center of Excellence (CoE), and… more
- Mixlab (New York, NY)
- …& equipment About You: + You have 1+ years of experience working in a help desk or IT tech support role, supporting Windows and Mac endpoints in a cloud-based, ... qualifications, certifications, experience, and skillset. Responsibilities: + Provide help desk support for end-user requests, assisting with troubleshooting and… more
- City of New York (New York, NY)
- …to consolidate cases. - Prepare ATF, COCs, statements of readiness and affidavits of service . - Draft and serve orders to produce Writs of Habeas Corpus and takeout ... records, internet history, and social media content, from various carriers and tech companies. - Subpoena FDNY records (Ambulance Call Reports (ACRs). - Subpoena… more
- SUNY Delhi (Delhi, NY)
- …written and oral directions from CIS supervisory staff and utilize our Help Desk ticketing system effectively. Typical duties include, but are not limited to: using ... our ticketing software to assist network and desktop support staff with service requests, moving hardware (eg, computers, phones), and providing general support… more
- CUNY (Brooklyn, NY)
- …applications, personnel papers and other college forms. Communications and Customer Service - Provides information, as directed, to faculty, students, employees, and ... SPECIFIC INFORMATION** New York City College of Technology (City Tech ) of the City University of New York (CUNY),...employment is contingent upon taking and passing a civil service examination when it is offered by CUNY. The… more