- Capital Region BOCES (Albany, NY)
- …class status without the need to participate in a competitive exam. Civil Service Title: Senior Network & Systems Technician (BOCES) Job Number: 2026-48 ... equipment. This class differs from the Network and Systems Technician in that the Senior level performs more difficult...computer and network problems on-site or by assisting help desk staff with user telephone consultations. + Working with… more
- Mount Sinai Health System (New York, NY)
- …Degree is preferred and/or equivalent work experience. + 2+ years of customer service desk experience or other customer service -related experience. Licensing ... **Job Description** **_Facilities Communications Technician -Mount Sinai Hospital_** The Facilities Communication Technician monitors all Building Management… more
- Ontario ARC (Canandaigua, NY)
- …NY, USA | Hourly | 18.57-19.78 per hour | Full Time The Arc Ontario PC Technician Salary: $ 18.57-19.78 Position Overview: Join our team as a PC Technician and ... off-site locations. + Monitors and responds to internal help desk system to maintain a high level of customer... system to maintain a high level of customer service to staff and individuals. + Configuring and preparing… more
- BlackBox (New York, NY)
- …in a timely manner Additional Responsibilities: . Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring the provision of a ... all service calls in a timely manner, providing excellent customer service . . The Unified Communications (UC) Technician performs day-to-day installation, … more
- Colliers Engineering & Design (Rochester, NY)
- …a tech-savvy problem solver who loves helping people! As an IT Technician , you'll troubleshoot computer, hardware, and software issues while keeping things running ... helpdesk inquiries. + Record, track, and document the help desk request problem solving process including actions taken through...support tools. + Experience using ticketing systems such as Service Now. + Participate in rotating schedule for New… more
- City of New York (New York, NY)
- …equipment salvages, and inventory tracking. PREFERRED SKILLS: - Excellent Customer Service experience. - Excellent understanding of Help Desk environment ... The nation's leading local health department seeks a Desktop Compliance Technician to join its award-winning, innovative technology team in revolutionizing public… more
- Albany Medical Center (Albany, NY)
- …Specialist will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, documentation ... procedures. The Audio-Visual Specialist is responsible for an exemplary customer service experience for all Albany Med employees during their interaction with… more
- Alfred University (Alfred, NY)
- …for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software use. Keep abreast ... works in progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer hardware and software use. Involves regular… more
- Fresenius Medical Center (Camillus, NY)
- …**PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients… more
- TEKsystems (New York, NY)
- …standards Skills Imaging, Hardware, Troubleshooting, Active directory, Desktop, Customer service , software configuration, Desktop troubleshooting, Help desk ... an office or group of offices. This position requires both excellent customer service and problem-solving skills. The candidate must possess a process and project… more