- SUNY Cortland (Cortland, NY)
- …and other issues that arise within these systems. Mitigate the root cause of service interruptions and effectively utilize vendor service contracts + Respond to ... basis + Communicate effectively with manufacturer's technical support and help desk personnel for support assistance Documentation + Document procedures, diagrams,… more
- National Assemblers (Buffalo, NY)
- …the one all of your family and friends call to assemble their new treadmill or desk or mount their new TV. You have an entrepreneurial spirit and like the benefits ... home theater systems, soundbars, and streaming devices + Provide top-tier customer service , educating customers on product use and maintenance + Maintain accurate… more
- City of New York (New York, NY)
- …support, equipment salvages, and inventory tracking. Preferred Skills: Excellent Customer Service experience. Excellent understanding of Help Desk environment ... data center services for applications and hosting databases, a customer service -oriented and secure computing environment, and delivery of information technology… more
- Fresenius Medical Center (Bronx, NY)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff, and ... + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** + Previouspatientcareexperienceinahospitalsettingorarelatedfacility… more
- Fresenius Medical Center (Fairport, NY)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff, and ... required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation in all applicable preceptor… more
- Fresenius Medical Center (Syracuse, NY)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients facility staff and ... any) required. + Demonstrated commitment to FMS culture values and customer service standards. + Attendance and active participation in all applicable preceptor… more
- City of New York (New York, NY)
- …of computer and application related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism. - Escalate issues as required ... with employees to ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and laptop support for DOP staff participating in… more
- TEKsystems (Harrison, NY)
- …they have a centralized support team that provides infrastructure, telecommunications, systems, and service desk support to their clients. The ServiceNow team is ... to document incidents and information to resolve tickets. This technician will be responsible for various tasks and administration...then use this information to propose solutions to the Service Desk Coordinator and Manager. This individual… more
- University of Rochester (Rochester, NY)
- …Center Services Technician II provides first level Data Center systems and Service Desk phone support for faculty, staff, students and clinicians whose ... Centers. **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for customers received via Service Desk intake mechanisms, such as phone calls, service… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …gain efficiency in systems leveraged by the Help Desk . + Provide Help Desk resolution of customer service issues to insure complete client satisfaction. + ... or GED, or equivalent experience **Experience:** + Preferred: 0-2 years experience as Rx Technician or Customer Service Representative in a health care related … more