- Choisys Technology (VA)
- Service Desk Technician - Tier II Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 2 Service ... + Document all troubleshooting steps, resolutions, and knowledge articles to expand the Service Desk Knowledge Base. + Coordinate with Tier 3, network, server,… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...problem reports into the automated tracking system for further technician support. + Manage tickets routed to Tier III… more
- Leidos (Norfolk, VA)
- …issues for end-users of the organization's products and services. Primary Responsibilities **As a Service Desk RDM Technician , you will:** + Use automated ... **Description** The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team provides Tier I and … more
- US Courts (Alexandria, VA)
- …staffs of the Clerk's Office and the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users ... expert may be escalated to the next level; Utilize and maintain service desk management application; Analyze, log, track and resolve software/hardware matters of… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, and ... Description: The successful candidate will be responsible for Tier II and Asset support of an environment composed Intel...customers when they call or walk into the customer service center, remotely, or at the customer's location. The… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is seeking a Technician (Field Service Representative) to support our government client in Arlington, VA. This role provides training and desk -side ... Desk Support:** + Provide Tier I and Tier II help desk support; respond to requests...technical questions from users and escalating them to other service providers as necessary. + Ensure compliance with appropriate… more
- Global Resource Solutions (Fairfax, VA)
- …and talented individual for the position of Information Technology/Assurance Specialist II . Job Description: Summary: The IT/Assurance Specialist II primary ... + Perform account creations, changes, & deletions + Provide Help Desk & troubleshooting + Perform Hardware/Software System Configuration, upgrades and modifications… more
- ManTech (Mclean, VA)
- **MANTECH** seeks a motivated, career- and customer-oriented **Dedicated Support Technician ** to join our dedicated support team in **McLean, VA.** In this role, you ... range of technical challenges. You will ensure reliable IT service delivery and work across teams to respond to...Administration (CMA) Certification. + Experience in a technical help desk support role. + Familiarity with data transfer services.… more
- FGS, LLC (Langley AFB, VA)
- Client Systems Technician (10th IS)Langley AFB, VA Requires US Citizenship Employment Term and Type: Regular, Full Time Required Security Clearance: TS/SCI Required ... and maintain Windows operating systems and application software patches and service packs + Perform printer software configuration and maintenance **Required… more