- Sharp Electronics Corporation (Downers Grove, IL)
- **Overview** The National Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise-sized ... self-motivated and work well in a team environment + Excellent customer service skills + Excellent communication skills, including the ability to translate complex… more
- AGI (Naperville, IL)
- …tickets depending on urgency, risk or individual. + Respond to Email, Phone and Service Desk Ticket enquiries + Conduct basic troubleshooting for End User ... **Description** **Position Title: Desktop Technician - Tier 2** **Compensation Range: $70,000-88,000 USD annual**...an environment that includes all operating systems (Windows and Mac ) + End User account management. + Assist in… more
- Crate & Barrel (Northbrook, IL)
- …subject matter expertise for key technologies + Provide back-up support for the Service Desk + Create and submit knowledge base documentation where needed ... an inclusive mindset to join our team as Support Technician . The Support Technician is a member...present information and documentation where needed + Collaborate with Service Desk , technical peers and software application… more
- TEKsystems (Chicago, IL)
- …Desktop, Customer service , software configuration, Desktop troubleshooting, Help desk support, Pc troubleshooting, Ticketing system, mac , microsoft ... an office or group of offices. This position requires both excellent customer service and problem-solving skills. The candidate must possess a process and project… more