- Red River (Chantilly, VA)
- … who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team at the ... Service Desk . This position will handle technical...+ Responsibilities aligned with managing area of your team tier alignment + Provide after hours on call support… more
- General Dynamics Information Technology (Arlington, VA)
- …our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To ... modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- TekSynap (Chantilly, VA)
- … Support Technician ** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... service catalog and support for other IT service management functions. The Help Desk Support...v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the… more
- Koniag Government Services (Arlington, VA)
- …as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and problem resolution and ... + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software products, skill… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...operations and personnel + Perform duties as a Help Desk technician as required + Promote professional ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- COOLSOFT (Petersburg, VA)
- …Person Only * Onsite Description : Under general supervision, the Field Service Technician provides comprehensive, hands-on, on-site technical assistance to VSU ... Configuration Microsoft Office Suite Peripheral Setups Remote Desk Top Tools Proble Requirement id 154507 Job...problem resolution documented thoroughly within our ITSM tool. The technician is responsible for delivering direct, on-site service… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is hiring a Field Service Technician to provide training and...deliver training. + Provide Tier I and Tier II help desk support; respond to ... to join our exceptional team! **Responsibilities** **Responsibilities:** + Provide training and desk -side support to assist our government client in achieving a high… more
- ManTech (Mclean, VA)
- **MANTECH seeks** a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work ... a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0-2 incidents and requests, supporting IT infrastructure and mission-critical… more
- Stellar Innovations (Richmond, VA)
- …+ MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting by ... Inc., (SIS), a registered ISO 9001:2015 corporation, is a Service -Disabled Veteran-Owned Small Disadvantaged Business. SIS provides Professional Services &… more
- TEKsystems (Fort Belvoir, VA)
- Job Description: Leidos is seeking a Sr. Network/System Technician to support monitoring large-scale operations on a high-profile DOD contract. The I3TS program ... will provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. The candidate must be proficient… more