- Red River (Chantilly, VA)
- …offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing ... the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen… more
- Amentum (Washington, DC)
- …in multiple projects, serve as subject matter expert and endpoint of escalation for the Service Desk , application owners, and tier -3 support teams on issues ... Amentum is seeking a ** Tier 3** **Mobile** **IT Support Technician ** to join our team and support our **Washington, DC** customer. We are looking for team… more
- Link Solutions Inc (Adelphi, MD)
- …for quality control processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, mainframe ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- SAIC (Adelphi, MD)
- …processes, service improvement and performance monitoring, and problem management + Provide Tier II service desk support for end-user PC, server, ... **Description** SAIC is seeking a proven ** Service Desk Manager** to join the...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- ManTech (Mclean, VA)
- **MANTECH seeks** a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work ... a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0-2 incidents and requests, supporting IT infrastructure and mission-critical… more
- Leidos (Arlington, VA)
- …to Windows 11 Pro Accreditation 2025 training). + Comprehensive knowledge of IT service desk requirements with the ability to complete difficult and complex ... Leidos has an upcoming opportunity for an **IT Hardware Technician ** at the Pentagon, Arlington, VA. The IT Hardware...installations, desktop and laptop imaging and issuance. + Provide Tier II/III service support to customers in… more
- General Dynamics Information Technology (Bethesda, MD)
- …2+ years in a related in IT role such as Help Desk , Service Desk , Incident Response, or NOC Technician (or 5+ years of experience with no degree) + ... experience **Job Description:** GDIT is seeking a **TOC Systems Technician II - 3rd shift** to join our **Technical...verify, and escalate system alerts and reported issues to Tier 2 support as needed + Access devices to… more
- General Dynamics Information Technology (Washington, DC)
- …energetic and talented individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking an Apple and Windows Support ... Technician . The work schedule is Monday through Friday with the...but are not limited to the following: + Provide Tier 1 and Tier 2 support for macOS… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking an **Network Operations Center (NOC) Technician in Fort Belvoir, VA** to support large-scale migration and operations on a large, ... candidate will be detail-oriented and proactive Network Operations Center (NOC) Technician to support mission-critical federal IT infrastructure. You will monitor,… more
- Lumen (Washington, DC)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... world and shape the future. **The Role** The Operations Technician III - Federal is a highly skilled network...informed of risks and impact assessments. With strong customer service skills and the ability to work independently in… more