- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support to an...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- Trace Systems Inc (Tampa, FL)
- Job Overview Job Title: Help Desk Technician 1 (Iridium) Job Location: Tampa, FL Job Responsibilities Trace Systems is actively recruiting for a Help Desk ... for "bring your own device" (BYOD) is included. Provide Tier -I support to end users as the entry point...customers by receiving, recording, resolving and/or escalating requests for service or incidents. May interact with network services, systems… more
- Spectrum Comm Inc (Jacksonville, FL)
- …at a secure government facility in Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures ... service standards. Key Responsibilities + Oversee daily help desk activities, ensuring effective handling of service ...help desk activities, ensuring effective handling of service tickets and adherence to resolution timelines. + Provide… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a Tier 2 Help Desk Analyst to join our growing IT support team. In this role, you'll be the escalation point for Tier 1 ... Key Responsibilities + Act as the primary point of escalation for Tier 1 support issues, ensuring timely resolution. + Troubleshoot and resolve issues… more
- General Dynamics Information Technology (Mary Esther, FL)
- …to join the GDIT/ARMA-GLOBAL Managed Services Support Center as a Part Time Service Desk Representative. The candidate will provide a critical role on ... In this position you will be serving as a Tier -1 Help desk Technician scheduled for Part...and services. Knowledge, Skills and Abilities * Familiar with service desk ticketing systems, ServiceNow and terminology… more
- Robert Half Technology (Jacksonville, FL)
- …Windows 10 and basic hardware/software issues. * Strong familiarity with service desk ticketing systems, preferably Freshservice. * Excellent communication ... Description We are looking for an experienced Help Desk Analyst II to join our team in...requires a hands-on approach to troubleshooting, problem-solving, and customer service . Responsibilities: * Address and resolve incoming IT support… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …+ Work with end users and department heads to identify and document required network service levels + Provide service desk and technical support to users. ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type Full-time...issues to appropriate offices. + Track and manage automated service interruptions for the network users' awareness. + Resolve… more
- Robert Half Technology (Tampa, FL)
- …candidate will excel in troubleshooting, resolving technical issues, and delivering top- tier customer service in dynamic environments. Responsibilities: * ... Description We are looking for a skilled and motivated Help Desk Analyst II to join our team in Tampa, Florida fully onsite. This Contract-to-Permanent position… more
- Lockheed Martin (Eglin AFB, FL)
- …is for a highly technical Multi\-Function Administrator at the National ALIS Support Center, Tier 2 Service Desk \. You will be responsible helping maintain ... regions and time zones by providing problem resolution to Tier 1 Administrators sites in all facets of the...complete documentation of troubleshooting steps and solutions within the Service Flo case tracking system * Ensures proper hand… more
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