- MyFlorida (Tallahassee, FL)
- …such as a ticketing system Knowledge of Outlook and/or O365 DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support to the ... Title: OFFICE AUTOMATION ANALYST - 60000388 Pay Plan: Career Service Position Number: 60000388 Salary: $42,561.48 Posting Closing Date:...with the Department of Children and Families. The Help Desk coverage is 24 hours per day 365 days… more
- SHI (Tallahassee, FL)
- …and emerging technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work ... platform infrastructures, applications, and collaboration tools. + Lead IT and service improvement projects, collaborating with internal and external stakeholders. +… more
- ManTech (Doral, FL)
- …limited to:** + Responsible for the overall operation and sustainment of Enterprise Service Desk (ESD) activities within a rotating shift environment, ensuring ... analysis and troubleshooting, resolving complex technical issues escalated from Tier 1 support, and coordinating with vendors and third...credit for that extra education. + Experience in IT service desk or a related field, with… more
- ASM Global (Tampa, FL)
- …across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top- tier clients to deliver exceptional experiences. ASM Global, the world ... us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one...runners on the + Meeting guests at the concierge desk to issue + Following up with staff on… more
- Northrop Grumman (Tampa, FL)
- …monitoring and problem resolution for all supported devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem ... Defense Instruction 1322.29. The program is an opportunity for service members preparing for civilian careers to gain valuable...rotations._ **What You'll get to Do** Responsibilities + Provide Tier 1 and Tier 2 technical support… more
- Pacific Northwest National Laboratory (Tallahassee, FL)
- … Desk , Health & Safety, Manager Experience, Employee Self Service , Payroll, Benefits, Compensation, Time and Labor, and Absence Management. **Responsibilities** ... and testing HCM-related business rules, eligibility profiles, security roles, and self- service capabilities. + Knowledge of Oracle HCM reporting tools such as… more
- Chadwell Supply (Tampa, FL)
- …satisfaction. + Monitor and respond quickly and effectively to requests received through the IT Service Desk . + Update and document all Service Desk ... tickets, and close tickets within assigned SLA + Monitor Service Desk for tickets assigned to the...software and software licenses. + Report issues to the Tier 3 teams for escalation. + Manage PC setup… more
- MyFlorida (Gainesville, FL)
- …for answering, routing, escalating incoming calls, and generating and assigning help desk tickets. Providing Tier 1 IT support functions, including set ... Title: ADMINISTRATIVE ASSISTANT I - 64026898 Pay Plan: Career Service Position Number: 64026898 Salary: $39,900 - $41,000 Posting...of 1 year verifiable experience working in a help desk role within an IT Department or office. Preferred… more
- ChenMed (Miami, FL)
- …level certification (MCSA, LFCS, etc.) or higher preferred + Experience using a service desk platform (ITSM or trouble ticket system) We're ChenMed and ... devices (both hardware and software) and enterprise information systems, providing Tier 3 technical support, and assuming additional operational work when available.… more
- Lumen (Tallahassee, FL)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... and program offices informed of risks and impact assessments. With strong customer service skills and the ability to work independently in a 24x7 call center… more