- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... values. Essential Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via… more
- Molina Healthcare (Rochester, NY)
- …facilities (including computer systems, networks applications, telecommunications, technical support and Service Desk ) can be recovered within required, and ... 1. Development, 2. PMO, 3. Testing, 4. Maintenance, 5. Service Training, 6. Awareness & Communications. This role includes...Chaos Engineering Programs. + Conduct annual validation of all Tier 0 through Tier 2 Applications for… more
- UHS (Vestal, NY)
- …Health Services (UHS) is seeking a Medical Receptionist to manage front desk operations and ensure a smooth, professional experience for patients and visitors. ... a welcoming and respectful environment. + Deliver high-quality customer service via phone, electronic messaging, and in-person communication, addressing inquiries… more
- HSBC (Buffalo, NY)
- …for Mortgage Originations/Lending business system testing and manage the Mortgage Systems Service Desk . As our Lending Systems Business Manager you will: ... but not limited to Business Analysts, Technical Analysts, and Tier 1 User Support Team + Be responsible for...robust automated testing program + Manage the Mortgage Systems Service Desk for all user support, access… more
- TEKsystems (New York, NY)
- …from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. Title: Help Desk Contractor Duration: 6 month extendable contract - possibility to go FTE ... to report progress, blockers, and insights. Required Skills & Experience *Help Desk or IT support experience: 2-4 years minimum in SaaS-heavy environments.… more
- JPMorgan Chase (New York, NY)
- …an opportunity to make a direct impact on the firm's risk management and client service . **Job responsibilities:** + Develop a healthy risk culture with the desk ... and processes. + Monitor and analyze market trends and movements, relate them to desk activities, and share insights with the global team. + Review proposed trades,… more
- Insight Global (Melville, NY)
- …on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes. * Adheres to all standards for desktop\laptop and end-user ... Devices and peripherals. * Works closely with the IS Service Desk to ensure the team is...and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and desktop… more
- Empire State University (NY)
- …SUNY Empire policies. + Provide Tier 2 support for Technical Support Specialists and Service Desk teams. + Contribute to knowledge base and Tier 2 ... candidate will demonstrate a strong commitment to providing exceptional customer service while developing and implementing effective technical solutions that support… more
- Citigroup (Getzville, NY)
- …overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global ... Basic understanding of how the team interacts with Trading Desk , Sales Desk , Operations and Technology support...solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our… more
- Santander US (New York, NY)
- …business. Develops, supports and delivers solutions initially for US Rates (US Treasuries) desk and as time allows for other securities desks. Candidate will work ... directly with the desk needing minimal management supervision in delivery. Provides advanced technical expertise in analyzing, designing, estimating, and developing… more