- ASM Research, An Accenture Federal Services Company (Austin, TX)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support to an...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Weekday Swing Shift** **Category:** Service Desk / End User Services **Main location:** United States, Texas, San Antonio ... Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... written/verbal communication skills + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports and documentation on or… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and desk ... to problems and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and desk ... to problems and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving… more
- Public Storage (Plano, TX)
- …and preferred stocks trade on the New York Stock Exchange. **Job Description** The IT Service Desk Technician provides Level 1 telephone and Service Desk ... a variety of software and hardware technical issues. Responsibilities + Triage and open service desk tickets for messages, self- service and live incoming… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID** _2023-2852_ **Category**… more
- CACI International (San Antonio, TX)
- …of experience using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or ... closely with Application Support Supervisors to ensure all contract service objectives are met or exceeded. This Tier... service objectives are met or exceeded. This Tier 2 position is primarily focused on providing MHS… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If ... who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a...If you are looking for a career as a Tier 2 Cloud Support agent and you are interested… more