- SKC Communication Products LLC (Dallas, TX)
- …support for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3. Work independently, be self-directed, ... Answer client calls (audio and video) and emails, open & follow-up on Service trouble tickets, troubleshoot problems and take appropriate action to resolve 6. Work… more
- TEKsystems (Coppell, TX)
- …AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound ... center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience...working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience… more
- Comcast (Plano, TX)
- …largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized ... stabilizing code, services, systems and tools. Drives standardization and service focused instrumentation. Provides subject matter expertise. Resolves system issues… more
- COMSO, Inc (San Antonio, TX)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 and Tier ... CE certifications. + Eight (8) years of experience with Service Management (ITSM) is required. + ITIL 4 platform...of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis… more
- SHI (Austin, TX)
- …and emerging technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work ... platform infrastructures, applications, and collaboration tools. + Lead IT and service improvement projects, collaborating with internal and external stakeholders. +… more
- RTX Corporation (Greenville, TX)
- …2 AP Customer Service Team + Will work complex tickets from the Customer Service Desk (Internal & external) + Work support tickets and other items escalated ... to join the organization who will be responsible for supporting Accounts Payable Tier 2 Customer Service . RTX AP Tier 2 Customer Service is responsible… more
- DriveTime (Dallas, TX)
- …an IT Support Specialist II, you will be a key part of our Enterprise Service Desk providing day-to-day IT technical support to employees across the DriveTime ... family of companies. The Service Desk is the face of IT,...amount of insurance premiums to ensure our employees receive top- tier healthcare coverage. + **But Wait, There's More.** 401(K),… more
- PCSI (Austin, TX)
- …and remote support tools. + Respond to incidents and requests through the IT service desk . + Create, maintain, and influence IT standard operating procedures and ... DHCP required. + Experience with remote support solutions. + Experience using a service desk solution. **Other Requirements:** + Constantly move about inside the… more
- Serco (Fort Bliss, TX)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Readiness Director and brigade personnel development (PD). + Participate in in- service training and professional development opportunities within the H2F Performance… more
- Cardinal Health (Lewisville, TX)
- …contributes to Cardinal Health_** IT Client Support is responsible for providing Tier 2+ support for software and hardware devices (virtual or physical) related ... hardware and software. + Address user tickets within documented service levels + Diagnose and troubleshoot technical issues, including account… more