- NTT DATA North America (Alexandria, VA)
- …of experience working with government employees to define performance measures for a help desk / service desk + 10 years of experience providing exceptional ... + Manages a team of 50+ FTE's who provide Tier I & II support for a major government...customer service in a federal environment + 3 years of… more
- V2X (Springfield, VA)
- …as well as be capable of supporting internally escalated tickets from the IT Enterprise Service Desk team. + The IT Enterprise Desktop team supports a wide array ... concepts and approaches. Familiarity with supporting internally escalated tickets from a Service Desk team. + Familiarity with remediating IA and INFOSEC… more
- Leidos (Chantilly, VA)
- …with Windows environments, hardware and software deployment, and exceptional customer service . CONUS travel will be required for remote site deployments. This ... across multi-disciplinary teams and stakeholders. **Primary Responsibilities:** + Provide Tier 2 system administration support and resolve user tickets using… more
- Epsilon, Inc (Washington, DC)
- …provide top level ( Tier 3) technical support to customers and all service -related problems. In this position you will: + Assist in managing a Cisco Enterprise ... technical manuals, operating procedures, and other support documentation. + Provide Tier 3 technical support and troubleshooting for client/user support. + Perform… more
- CACI International (Ashburn, VA)
- …logs, & capture user reports. + Responsible for operations support metrics and Portfolio service desk ticket queues. + Interact with Portfolio Owner, Service ... with product development teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of deployed...as needed across portfolio of systems. + Assist with Tier 2 and 3 support ticket queues to promote… more
- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...move equipment with assistance. + Prolonged periods of computer desk work. + Dexterity of hands and fingers to… more
- PLUS Communications (Arlington, VA)
- PLUS Communications is a full- service communications firm based in Arlington, Virginia. PLUS Communications leads award-winning campaigns integrating public affairs, ... practice to execute high-performing programmatic ad campaigns that help top- tier advocacy clients win every day. In this role,...programmatic ad campaigns across buying platforms like The Trade Desk , StackAdapt, and DV360. + Own the full lifecycle… more
- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...move equipment with assistance. + Prolonged periods of computer desk work. + Dexterity of hands and fingers to… more
- PLUS Communications (Arlington, VA)
- The Company: PLUS Communications is a full- service communications firm based in Arlington, Virginia. PLUS Communications leads award-winning campaigns integrating ... Digital Advertising Manager to join our fast-growing digital practice to help top- tier advocacy campaigns and organizations win, every day. Your day in this… more
- PLUS Communications (Arlington, VA)
- The Company: PLUS Communications is a full- service communications firm based in Arlington, Virginia. PLUS Communications leads award-winning campaigns integrating ... Digital Advertising Director to join our fast-growing digital practice to help top- tier advocacy campaigns and organizations win, every day. Your day in this… more