- Link Solutions Inc (Adelphi, MD)
- …of experience. + Ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or higher per DoD ... video, and data communications networks. Join our dynamic team at a top- tier organization, where work-life balance and employee well-being take center stage. This… more
- SAIC (Adelphi, MD)
- …of experience + Ten (10+) years of relevant experience working in an IT or Service Desk environment **CLEARANCE REQUIREMENT:** + Must have an active Top Secret ... IT services to ARL's research mission. Join our dynamic team at a top- tier organization, where work-life balance and employee well-being take center stage. This… more
- TekSynap (Arlington, VA)
- …equipment maintenance. + Oversee day-to-day operations of the Technical Control Facility Service Desk . + Troubleshoot and maintain all networks, equipment, and ... the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Ability to provide… more
- TekSynap (Arlington, VA)
- …**RESPONSIBILITIES** + Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/help desk and service ... restoral team activities. + Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). + Conduct corrective and preventative maintenance activities for the… more
- Amentum (Fairfax, VA)
- …at scale, and engage in competitor intelligence gathering + You'll be provided top tier tools in our growing technology stack that includes a sourcing friendly ATS, ... **Essential Functions:** Physical Requirements Requires sitting for extended periods at a desk (90%). Requires sitting at a computer terminal for long periods (90%).… more
- Leidos (Reston, VA)
- …will provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. The candidate must be proficient ... Reporting), tasks, and work orders. **Additional Primary Responsibilities:** - Support Tier I-III system, networking, and engineering personnel to ensure network… more
- TEKsystems (Reston, VA)
- …6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training may be considered in ... will provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. The candidate must be proficient… more
- General Dynamics Information Technology (Chantilly, VA)
- …collaborates across teams to support program objectives + Debugs issues and provides tier 3 help desk support if needed **DESRED SKILLS AND EXPERIENCE:** ... to solve complex IT issues while delivering outstanding customer service . Ensure the safety and security of our nation...+ Service Now + Documented Experience with DevOps/Platforms: Amazon Web… more
- Diversified (Washington, DC)
- …management, and endpoint protection solutions. 5. Technical Support & Maintenance + Provide tier 2/3 support to internal users and escalate complex issues as needed. ... up protocols, knowledge of Veeam + Knowledge of Fresh Service ticketing system + Windows and Apple product device...and Apple product device management experience + Previous help desk experience with Asset management tools, specifically Jamf +… more
- St. George Tanaq Corporation (Suitland, MD)
- …and Process Optimization - Experienced in leading 24x7 NOC operations, managing Tier 1- Tier 3 escalation workflows, and establishing Standard Operating ... to improve Mean Time to Resolution (MTTR) and overall service delivery performance. + Experience installing new software releases,...Suitland, Maryland. + Prolonged periods of sitting at a desk and working on a computer. May need to… more