- General Dynamics Information Technology (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem ... of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis...is required. + Two (2) years of experience with Service Management (ITSM) is required. + ServiceNow System Administrator… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier 2 (Escalation) problem ... support for implementation, troubleshooting and maintenance of IT systems . Provide Tier I (Help Desk ) problem identification, diagnosis and resolution of… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem ... support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution of… more
- Nightwing (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem ... Provide support for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 (Help Desk ) problem identification, diagnosis, and resolution… more
- Themis Insight (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem ... of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis...is required. + Two (2) years of experience with Service Management (ITSM) is required. + 1-3 years Linux… more
- TekSynap (Springfield, VA)
- …the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk Administrator. The position can execute all tier 1 and 2 service ... Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team supporting a government customer. TekSynap… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …support** , resolving escalated technical issues effectively and efficiently. + Respond to service desk escalations using tools like **ServiceNow** or **NETS** ; ... **Job Family:** IT Infrastructure and Operations **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows 10 **Certifications:** CompTIA… more
- NuAxis Innovations (Washington, DC)
- …for the contract **,** you will, + Provide oversight and direction to the enterprise service desk in support of a high-paced environment that provides support to ... Tier 2 IT support services under a managed service contract. This role is central to ensuring excellence...successful and consecutive commensurate experience in an IT, customer service , service desk management or… more
- Leidos (Washington, DC)
- …PowerPoint format. + Provide UCC Tier 3 support in coordination with the Service Desk (and using the government furnished Service Management System and ... Experience with Cisco Telepresence products including Suite, + Working knowledge of Service desk tiered system. **Desired Qualifications:** + CCNP Collaboration… more
- Shuvel Digital (Vienna, VA)
- …and over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile ... assigned shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that...a team environment + Desired - 3+ years of Tier 1 support and capabilities or similar + Desired… more