- CyrusOne (Dallas, TX)
- …Vendor Relationships: Assist in managing relationships with security vendors and service providers to ensure alignment with organizational goals and quality ... solutions. + Monitor Vendor Performance: Evaluate vendor performance against established service level agreements (SLAs) to ensure compliance and address issues… more
- Entergy (The Woodlands, TX)
- …The preferred location is The Woodlands, TX. Other locations within the service territory may be considered. Relocation assistance and sponsorship is not provided.** ... SDM in providing customer-centric IT; reliable, predictable, cost-effective, and secure service to the customers. + Oversight of Operations support and vendor… more
- CyrusOne (Allen, TX)
- …& maintenance and/or building engineering roles. + Knowledge of ITIL framework and service level standards a plus + Familiarity and knowledge of Work Order Control ... a plus + Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong verbal and written communication skills… more
- Amazon (Austin, TX)
- …team. In this role, you will be working with the top-tier content & service providers to help develop incredible experiences that will wow customers using the Alexa ... voice service . Your responsibilities will include creating and owning key...presentations to senior decision makers - Advocate internally for developer features and functionality that will help facilitate a… more
- ZOLL Medical Corporation (Austin, TX)
- …pride in their commitment to improving patient outcomes while delivering world-class customer service .At ZOLL, you won't just have a job. You'll have a career-and a ... architecture + An analytical ability to solve business problems + Knowledge of service transition processes to ensure the solution can be smoothly transitioned into… more
- Jacobs (Dallas, TX)
- …organize, and manage incoming ServiceNow-related tasks, including incident resolution, service requests, and platform enhancements, ensuring timely delivery. * Task ... provide regular reports to stakeholders on project status, team productivity, and service delivery. * Issue Resolution: Escalate and resolve complex technical or… more
- Insight Global (Plano, TX)
- …policies, tools, and initiatives that improve platform health and developer productivity. -Infrastructure monitoring: measure, analyze, regularly assess and improve ... fault tolerance, and scalable failover strategies. -Participate in setting service level objectives (SLOs), RPO/RTO; implement capabilities (backup/restore procedures)… more
- BrightView (Southlake, TX)
- …the right way through ancillary sales and price increases, and ensures quality service . You'd be responsible for: + Identify and pursue opportunities to sell ... from existing client base and communicate to the Business Developer + Develop and maintain long-term relationships with clients...during formal meetings with customers to ensure quality and service expectations are met + Lead and facilitate the… more
- IBM (Austin, TX)
- …enabling platform teams to deliver golden patterns and workflows with an internal developer platform. * Nomad brings modern application scheduling to any type of ... users and manage access with identity-based security controls. * Consul standardizes service networking, allowing you to discover and securely connect any service… more
- Acxiom (Austin, TX)
- …intelligence tools and/or processes. + Audits post-production changes to ensure service level agreement compliance. + Executes complex campaigns which may include, ... effectiveness. + Ensures compliance with established procedures, project requirements and service level agreements through audits. + Maintains a broad understanding… more