- Tufts Medicine (Boston, MA)
- …synthesize relevant information to support data-driven decisions. 7. A positive customer service mindset with the ability to provide and model consistent, excellent ... service provision and problem resolution for all internal and external customers and clients. 8. Ability to take initiative and in turn function at a high level of… more
- Takeda Pharmaceuticals (Boston, MA)
- …to make informed decisions that continuously improve library systems and enhance service delivery. + Utilize expertise and judgment to make critical business ... emerging technologies like NLP, AI, and text mining in evolving the library's service offerings, ensuring that the latest digital tools are applied to enhance… more
- Kyndryl (Boston, MA)
- …Deep understanding of industry trends and technology + Deep understanding of service management, service operations, digital workplace, cloud, network and ... security functions + Deep understanding of ServiceNow products, use cases, and emerging technology + Sound personal brand and presence in the industry + Demonstrated ability to innovate and drive change The compensation range for the position in the US is… more
- Beth Israel Lahey Health (Cambridge, MA)
- …implications for the management and operations of the organization. 8. **Customer Service :** Ability to lead operational initiatives to meet or exceed customer ... service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. **Age based Competencies:** Employees in this… more
- CVS Health (Boston, MA)
- …or high tier book of business to include discussions on service levels and expectations, process improvements, operation of benefits plans, identification ... of gaps in service levels, and determination of root causes and solution development through cross-functional coordination via internal and external senior or… more
- Tarrytown Rehabilitation & Nursing Center (Cambridge, MA)
- …education is provided regarding aftercare + Make referrals to public or private service providers when needed + Completes MDS as per facility policy + Develop ... and coordinate policies and procedures for the Social Service Department + Record and track grievances/complaints received by residents and or families + Ensure… more
- Beth Israel Lahey Health (Boston, MA)
- …the management and operations of multiple areas of the organization. 8. **Customer Service :** Ability to lead operational initiatives to meet or exceed customer ... service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. **Age based Competencies:** Employees in this… more
- Cognizant (Boston, MA)
- …of CX/CRM leveraging Salesforce tech stack including but not limited to Sales, Service , Integration, Commerce, Field Service and other similar domains + Proven ... understanding of retail and CPG- specific trends and operational models. + Significant experience leading executive stakeholder relationships. + Experience working on pursuit teams and participating in the proposal development process. + Executive presence… more
- ARAMARK (Boston, MA)
- …Enter Job Qualifications here **Education** **About Aramark** **Our Mission** Rooted in service and united by our purpose, we strive to do great things ... every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other,… more
- Beth Israel Lahey Health (Boston, MA)
- …the management and operations of multiple areas of the organization. + **Customer Service :** Ability to lead operational initiatives to meet or exceed customer ... service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. + **Age based Competencies:** Employees in this… more