- University of Rochester (Rochester, NY)
- …quality assurance techniques to ensure reps are delivering excellent customer service with every interaction. + Monitors written documentation to verify accurate ... of customer de-escalation and recovery. + Facilitates programs and activities for employee recognition, process improvement and morale. + Manages all employee … more
- PNC (New York, NY)
- …Operations. The right leader in this role brings applied expertise in at least 2 electronic payment rails and will have the opportunity to lead high performing ... with partners across the organization (Technology, Product Management, Produce Development, Service , Sales.) Interacts effectively with people at all levels of the… more
- Enhanced Protection Services (New York, NY)
- …including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks. **Hiring Full Time Handlers ... prior to employment + Must possess a minimum of two ( 2 ) years in one or more of the following: + Service in any military branch (including Guard and Reserve) +… more
- Nuvance Health (Poughkeepsie, NY)
- …of organizational goals, including but not limited to patient experience, employee engagement, financial strength and quality/safety and service . 14.Develops ... of organizational goals, including but not limited to patient experience, employee engagement, financial strength and quality/safety and service . 15.Assumes… more
- Securitas Security Services USA, Inc. (New York, NY)
- …of subordinate officers and supervisory staff; ensures that personnel deliver high quality service . 2 . Ensures that service expectations are being met ... or tasks may vary and be documented separately. The employee might not be required to perform all functions...through regular contact with clients; evaluates service quality, inspects posts and initiates corrective action in… more
- Canon USA & Affiliates (New York, NY)
- …of expertise and knowledge gained at level 1. Trained in customer service core requirements with demonstrated proficiency with customers, core technologies and work ... systems to streamline workflows. - Adept at core customer service skills. - Supports the department as needed on...- HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experience. - Associates… more
- Marriott (New York, NY)
- …Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and ... **Education and Experience** * High school diploma or GED; 2 years experience in the event management, food and...manage the banquet beverage perpetual inventory. * Schedules banquet service staff to forecast and service standards,… more
- New York State Civil Service (Schenectady, NY)
- …Compensation Discrimination, World Trade Center Volunteer and World Trade Center employee claims for Proposed Decision or Hearing* Processing calendar returns* ... where your primary responsibilities included extensive in-person or telephone customer service experience with the general public resolving customer's issues and/or… more
- University of Rochester (Rochester, NY)
- …flow of communication (consecutive, simultaneous, sight‐translation). Proposes most suitable service delivery modality (in‐person, video, telephone) based on the ... responds in a timely and appropriate manner to multiple service requests in order of critical urgency and patient...patient, and in the event of unforeseen communication barriers. 2 . Monitors for linguistic misunderstandings where they exist and… more
- The Goodyear Tire & Rubber Company (East Syracuse, NY)
- …be roadside when performing their job duties. During times when there are no service calls pending, Technicians will be expected to help mount orders, clean and ... Technicians' on-call period, they are expected to run after-hours service calls **at a 95% Accept rate** , which...calls are paid in **double-time** with a minimum of 2 hours per call!! An example being if a… more