- Deloitte (Chicago, IL)
- …concurrently and work with Manager-level personnel to ensure excellence + Work effectively as the leader of a team and as an individual + Mentor and develop ... Technology Diligence Senior Manager Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments...You'll Do As a Senior Manager, you will sell, lead and deliver complex strategic engagements that help refine… more
- ServiceNow, Inc. (Chicago, IL)
- …work. Fast forward to today - ServiceNow stands as a global market leader , bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the ... (SLO), Accounts Payable Operations (APO), Finance Case Management, Legal Service Delivery (LSD), and Contract Management Solutions. This Advisor...for the Client in a roadmap for the current engagement , and the Client's roadmap beyond it. . Align… more
- Brunswick (Mettawa, IL)
- …_Come explore opportunities within Brunswick, a global marine leader (https://youtube.com/watch?v=ksuQ6B2j\_mA) committed to challenging conventions and innovating ... as a key member of Navico Group HR Leadership Team and also sits in the Brunswick Executive HR...peer-group of functional Global HR Strategic Directors (eg, Sales, Service , PD&E) to maintain rounded knowledge of functional priorities… more
- Optiv (Chicago, IL)
- …overseeing delivery excellence. This role balances deep technical expertise with engagement management, customer relationship leadership, team development, and ... for Network and Edge Security is a senior technical leader responsible for driving the success of client engagements,...preferred. * Desire and capability to mentor others, raise team capability, and lead by example. *… more
- ServiceNow, Inc. (Chicago, IL)
- …the Role** We are seeking a Senior Manager to join our growing Expert Services team supporting CRM and Industry Workflows. This leader will manage a team ... CRM & SaaS Expertise: Deep understanding of CRM processes (case management, sales/ service workflows, customer engagement ). Familiarity with SaaS delivery models… more
- Oracle (Springfield, IL)
- …and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer ... United States Coast Guard, Veterans Affairs and Indian Health Service . The Federal Consulting team is a...on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with… more
- Capgemini (Chicago, IL)
- … operations. Your role will focus on helping clients optimize their service delivery models, enhance digital engagement , and unlock operational efficiencies ... KPIs, and change levers. . Serve as a thought leader across contact center and service operations...vision into executable strategies. + Strong understanding of customer engagement trends, including omnichannel service , AI and… more
- Elkay (Downers Grove, IL)
- …tools to evaluate program effectiveness and recommend data-driven improvements and optimization tactics ** Team Leadership & Management** + Lead and mentor a ... with the regional sales leadership, business units and marketing teams to lead the development and execution of partner-focused marketing initiatives. This position… more
- Sunrise Senior Living (River Forest, IL)
- …guests through our Principles of Service . + Contribute in the overall engagement programs and processes (customer and team member engagement ) including ... QUALIFICATIONS** **Essential Duties** As a part of the Sunrise team , supporting our Mission, Principles of Service ...participating in the team member engagement survey and engagement improvement planning workshops.… more
- Warner Bros. Discovery (Chicago, IL)
- …attractions and experiential retail stores around the world, each created with visitor engagement and exceptional customer service at their heart. The division ... Average Price Transaction (APT) through direct interaction and customer service . Support the ASM and Lead in...resolving guest issues to ensure satisfaction and adherence to service standards. Prioritizes customer engagement throughout the… more